Definitely a 5🌟 experience Definitely a 5🌟 experience. I emailed that my hand drill was malfunctioning. I was asked to send video proof, I did. A new drill was sent out within 24hrs.

My handpiece on my scarlet ms drill… My handpiece on my scarlet ms drill started making an awful metallic noise every time I got above 10 rpms. I contacted the customer service team and they promptly reviewed the issue video I had sent. They sent out a replacement a few days later and it works perfectly. They were very kind and more responsive than any customer service team I’ve ever dealt with!

MelodySusie Scarlet Nail Drill MelodySusie Scarlet Nail Drill My Scarlet has been such a terrific addition to my nail studio...it looks great, works incredibly well and is so reasonably priced.

The BEST Company, from a licensed nail technician I had an issue with my recent purchase. After troubleshooting through email, they sent me a new replacement super quick! I love this company and the customer service. They will take care of you!!!

I have been using melodysusie drills… I have been using melodysusie drills for over 2 years now and decided it was time for me to buy the new emerald colored drill. Since they had such a great deal on the bundles I went along and got that. Everything came in such a timely manner. I was worried about holiday porch pirates so I reached out to customer service n they always kept in contact with me on my delivery day and also reached out to me after the delivery time to ensure I received my package. They have over exceeded my expectations with excellent customer service! Thank you very much!! We