Poor support after many years I have been a customer of hostek with they only had 2 servers. The company and support was away top notch. Lately the customer service has been non satisfactory. SmarterStats has been a part of hostek for years. And stats is extremely important to SEO. I put in a request a week ago and still not working. I get an email today basicly saying it is not a priority when it is a service advertised and paid for. I was told to use google analytics.

Fantastic service and their live chat… Fantastic service and their live chat is just incredible. They are knowledgeable and have helped me out with my account so many times. I fantastic service, I would recommend! I transferred websites I was working on over the their hosting service from WordPress and Nikolay was able to help me out within minute. I'm delighted with my decision to go with HOSTEK

Hostek has improved their support… Hostek has improved their support service significantly over the past several months. They now have a chat feature that allows for easy answers but transfers to a human if necessary. I have a basic subscription and am satisfied with the support I am now receiving. They have been responsive to my needs and I will say support has improved significantly over the past several months.

A big thank you to Honey and Support Staff A big thank you to Honey, Jenette and others for the amazing support during my on-boarding into the Hostek ecosystem. This is very different than my previous host's system and everything here is so much better - especially the support. I get answers right away in the middle of night. Honey solved a very weird system and the site is operational! Well done!

Vlad is a superstar on the Hostek… Vlad is a superstar on the Hostek support team! As a result of issues arising from their St Louis migration, we were having major difficulties and trouble reaching tech support. Eventually we were lucky enough to come in contact with Vlad who took the time to learn about our issues, recommend solutions and then the most important part - following through on helping us over the rough patch. Vlad - enjoy a cold beverage tonight - you have certainly earned it! Thank you!