ID.me

8280 Greensboro Drive Suite 800, 22102, McLean, United States
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4.30
Based on 20 Reviews

5

60.00%

4

10.00%

3

30.00%

2

0.00%

1

0.00%
About ID.me

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

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Destiny Carlson
GB

The lady was very helpful very fast and… The lady was very helpful very fast and reassuring she was quick and very respectful 10/10

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Panithan Kasinphila Penny
GB

Challenges with Identity Verification for Non-US Citizens I recently navigated the ID.me verification process as a non-US citizen without an SSN or ITIN, encountering significant hurdles. Despite reaching out to ID.me support, I faced delays and confusion, especially with the Trusted Referee Video Session requiring documents I didn't have. This experience revealed a gap in accommodating international users within ID.me's system. However, once I obtained my SSN card, the process became straightforward, completing the Trusted Referee Video Session swiftly in 15 minutes. While ID.me serves a vital purpose, my journey underscores the need for a more inclusive and supportive approach for users worldwide.

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Stephen G. Barr
GB

Love this site/service Love this site/service! As a veteran, it's great being pre-verified so I don't have to dig out my DD-214 to register on other sites!

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Megan McDanell
GB

Quick and Accurate Service The customer service rep was very helpful and thorough. The process was also pretty quick, along with getting help on a Sunday. Which is awesome.

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Paul
GB

id.me. reached out and fixed the issue with my original account it did take some days but I do appreciate the help !!! I have tried to access an old account that had MFA active and an old phone number I no longer have. I tried to recover it but it was suspended. I have gotten as far as scheduling an interview all documents entered and approved and then was suspended. I dont know what to do to. Was happy to do a video interview to resolve any questions. Still spinning my wheels this is not fun (

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