Paul
GBid.me. reached out and fixed the issue with my original account it did take some days but I do appreciate the help !!! I have tried to access an old account that had MFA active and an old phone number I no longer have. I tried to recover it but it was suspended. I have gotten as far as scheduling an interview all documents entered and approved and then was suspended. I dont know what to do to. Was happy to do a video interview to resolve any questions. Still spinning my wheels this is not fun (
James Jones
GBI gave up on the automatic (AI?) system… I gave up on the automatic (AI?) system after several attempts and used the virtual call system. That works. I had not been told until after several attempts that you must not scan with the 1200 dpi setting because the file size is too large. 600 dpi works fine. I had to wait 30 minutes to get it. Not great. But if you try to call the IRS you will wait for hours. Don't bother.
Libby Park Herman
CAAgent was professional Agent was professional, wait time for video verification was about 20 minutes. Recommend
Jacqueline McGowan
GBClear and easy to follow. I like that I was given instructions that were clear and precise.
Sherry Brackens
GBThere are people out there that can be trusted. The wait time was short and to the point. The person whom I spoke was very polite, she spoke clearly, and very professionally.