Erin O’Dell
GBLove Moxie Lash & Great Customer Support Love Moxie Lash! Their lashes last and are made extremely well! Customer service is absolutely excellent in resolving any issues with orders! I’m a repeat customer again and again!
Laura Perez
GBGreat Service! Reordered some lashes from Moxielash recently. When I didn’t receive an item, I emailed their support section. I heard back within seconds with an explanation that the missing item is on back order and I was provided a new tracking link. Oftentimes, we wait for days before we hear back from the service desk and even more during the holidays. I’m extremely satisfied with their response and their lashes!
Melanie Luria
GBwhen I received my lashes when I received my lashes, the liner was dried up. I started a chat on their website and got a response within minutes and I am being sent a new full-sized liner (instead of the sample size originally sent). Great customer service so far!!!
Darcie Edgar
CAWorst company ever!! Worst company ever!!! I almost consider them a scam. I placed an order online and despite several attempts to reach out to them they sent the same BS emails... it didn't ship til almost a month later. But that wasn't the end of it..was held up lost for weeks. Funny I originally received DHL tracking #. I called them this time & now apparently switched to Canada Post. I finally received it with an additional $50 in customs fees. I asked for a refund a few times throughout this ordeal and always denied. STAY AWAY FROM THIS COMPANY!! Seriously Moxielash thats the response you give me back?! the extra duties were a small part of it. How about you comment on all the other things you screwed up on & the rotten customer service i received!! And telling me to waste my time contacting customs and your customer service dept further?? maybe you should take a screen shot and present to the owner of the business.
Sharon
GBTheir new PERFX Serum Foundation is a… Their new PERFX Serum Foundation is a dream come true! The shade match is the most perfect match I’ve ever found. The texture, coverage, and feel of this foundation is heavenly! Very lightweight on the skin but is buildable if you need to spot cover or just like more coverage. I am 100% loving this product and will repurchase without hesitation!