Junaida Jacobsen
GBExcellent products and even better… Excellent products and even better customer service - I had some issues with an item and Luzille kindly and promptly handled the matter with ease. Love a company that stand by its products and provide great customer service to boot.
Darcie Edgar
CAWorst company ever!! Worst company ever!!! I almost consider them a scam. I placed an order online and despite several attempts to reach out to them they sent the same BS emails... it didn't ship til almost a month later. But that wasn't the end of it..was held up lost for weeks. Funny I originally received DHL tracking #. I called them this time & now apparently switched to Canada Post. I finally received it with an additional $50 in customs fees. I asked for a refund a few times throughout this ordeal and always denied. STAY AWAY FROM THIS COMPANY!! Seriously Moxielash thats the response you give me back?! the extra duties were a small part of it. How about you comment on all the other things you screwed up on & the rotten customer service i received!! And telling me to waste my time contacting customs and your customer service dept further?? maybe you should take a screen shot and present to the owner of the business.
Monica Hershaft
GBI LOVE this company I LOVE this company! Customer service is excellent. I can't believe how fast they respond and Luzille, who responded to my query, was super helpful and friendly and solution oriented. I had mistakenly ordered a kit with the 5 magnet versions and I wanted the 10 magnet versions instead and she totally handled the issue and it was also really nice to get the same rep responding each time. I sent over 4 or 5 emails clarifying and asking questions and she followed through and answered all of my questions quickly and I felt supported and taken care of! PLUS I love their products and felt valued as a customer.
Wendy Reagan Gilstrap
GBOUTSTANDING CUSTOMER SERVICE!! OUTSTANDING CUSTOMER SERVICE!!! Thank you so much for all your help with my order when I had to make a change. The Moxielash customer support team (Lucille and Keith) made my exchange so easy. They immediately responded to my questions about the Moxielash products and my order. Moxielash obviously cares about their customers and wants to ensure that each person is happy. I will definitely be ordering again. Thank you, thank you, thank you!!!
Sharon
GBTheir new PERFX Serum Foundation is a… Their new PERFX Serum Foundation is a dream come true! The shade match is the most perfect match I’ve ever found. The texture, coverage, and feel of this foundation is heavenly! Very lightweight on the skin but is buildable if you need to spot cover or just like more coverage. I am 100% loving this product and will repurchase without hesitation!