Prompt, helpful, polite Prompt, helpful, polite, rarely do you encounter such positive support experiences.

We appreciate your existence First of all, thank you so much for your help and very fast reply, Its so kind from you and I really appreciate your support. Regarding your services, seriously You are on the top, you literally changed the way we interact with our servers for life. Since the first time we created the digital ocean account until now, we have been thrilled in the experience and we are literally have no fears about the stability of our servers, your are just the best, not just a word class, seriously you are the leaders of the industry, Here at Cookies BIS we appreciate your existence. Again, thank you so much out of my heart, Khaled Abudari CEO of Cookies BIS

Superfast response to my question. Superfast response to my question. The question was unusual and was misunderstood the first couple of times, so I had to re-ask differently to finally get the exact information I was looking for. But, this could have been my fault. I just assume I'm perfect. The important thing is there was a dialog, with really wonderfully quick responses, and so eventually I got the answer. Digital Ocean support cares. They want to resolve the issues without frustrating the customer. So they work hard at it, and this is what is so important to me!

Hand's down best customer support staff… Hand's down best customer support staff in the industry. Super quick to respond to tickets and always willing to work with you on whatever the issue may be.

Wow, above & beyond Wow, I had a serious problem with my website and Whitney J in tech support saved the day. She was incredibly reassuring to me (who is very bad with tech). I thought my website would be down for days, but again, Whitney J. resolved my major problem with a relatively easy fix. An easy fix for her, but I would not have been able to come up with it in a 1,000 years.