Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.

The Perfect Solution for WordPress Web Hosting My WordPress websites running with Digital Ocean are faster than any other hosting system. The dashboard is easy to navigate and use. I like the fact that there are many different options for the "droplets" configuration. And Tech Support responds quickly with excellent replies.

Wow, above & beyond Wow, I had a serious problem with my website and Whitney J in tech support saved the day. She was incredibly reassuring to me (who is very bad with tech). I thought my website would be down for days, but again, Whitney J. resolved my major problem with a relatively easy fix. An easy fix for her, but I would not have been able to come up with it in a 1,000 years.

Hand's down best customer support staff… Hand's down best customer support staff in the industry. Super quick to respond to tickets and always willing to work with you on whatever the issue may be.

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else