They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

Prompt, helpful, polite Prompt, helpful, polite, rarely do you encounter such positive support experiences.

Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.

Very Helpful! Support was very knowledgeable, and seemed to really want to help. Very good! Very Helpful!

Seamless Support for Complex Issues I recently faced a rather complex issue involving domain configuration and SSL setup for my website hosted on DigitalOcean. Navigating such technicalities can often be daunting, but the support team at DigitalOcean made it a breeze. From the get-go, their support engineers were on the ball—providing clear, concise instructions and staying with me every step of the way until everything was up and running. Their patience and expertise shone through, especially when they helped me resolve an SSL protocol error that had me stumped. I’m also in the process of integrating my backend with the app platform, and I’ve every confidence that should I hit a snag, the DigitalOcean support team will be there to assist. It's not just the platform that's robust and user-friendly—their customer service is top-notch too. I couldn't be more satisfied with my experience. DigitalOcean has solidified my trust in their service, and I highly recommend them to anyone looking for a reliable cloud infrastructure provider. — Serhat Soruklu