Nina
GBPoor value for money and not what I requested. The data recovery took 3 months to complete and the only information it downloaded were the files and info they KNEW I already had along with operating system info etc. which I specifically said I did not need (I asked for documents, images and downloads from a given time period.) When I complained I was told I could have the info I requested but had to pay even more money.
Amar V
GBThe BEST data recovery specialists around!!! Wow, where to begin.. I was referred to Ontrack from an independent trader. I had an failure on my HD Elements external hard drive. They have a great portal to keep you updated through the journey of recovery. My special thanks to Jason Butt, Emma Murray, Tom Nevin, and all of the team who were really happy to help, and provide regular updates. I could not have asked for a better customer service and will definitely be recommending the services on offer. Thanks again team Ontrack, you guys are awesome!! Amar
Karen Seifert
AUOutstanding service Outstanding service. Always helpful and friendly. Provide an incredible service to recover data when it appears all hope is lost. Totally honest and open that they may not be able to recover data. Do not charge you unless they can. Fantastic people to work with !
Jeremiah Gackle
GBCommunication throughout the process Communication throughout the process, whether from the project person or even automated, it was great. The presentation of my data as a I would expect to see it was brilliant. I was mostly intrigued that they were able to recover it at all! Thanks Ontrack. Jeremiah Gackle
Milind Krishna Dwivedi
Rented a bike for 4 months-- Rented a bike for 4 months-- Therefore telling all of you there two main flaws- 1). Very poor maintenance, bike stopped working mid road 3 times, and it happened with 3 different vehicle when exchanged 2). Lot of time wastage while picking, delivering and exchange the vehicle. 3 days for bike picking. Which other rentals do that?? Other than that they won't pick your call at once, never happened for me, after 6-10 calls, they will call back after 6-7 hrs, hence very poor customer care as well. I would suggest all of you, if you are renting any vehicle please go for royalbrothers Or any other, ontrack rental services are not the worst, but very bad, maybe in future they will improve, but I rented for 5 months, and now came to conclusion to switch from Ontrack. Really very bad experience