Fantastic, friendly service Ontrack provided fantastic service in respect of data recovery due to a hard drive failure. The staff were friendly, and very open and honest about the whole process. No hidden fees or caveats, we knew what to expect right from the start. Regular updates on progress were sent to us. And above all else, Ontrack treated us with respect and compassion - we didn't feel like 'just another job'. Cannot thank them enough for their efforts. Highly recommend them and the service they provide.

Very efficient company Very efficient company, recovered almost all my files, lost on faulty hard drive, in very quick time. and answered several questions I had after receiving my recovered data almost instantly. Would highly recommend, worth every penny.

A highly proficient and professional group This is my second experience with Ontrack - the first was about four years ago for work recovering data from a faulty laptop drive. On this occasion, my home NAS fell over. On both occasions, the Ontrack team was very responsive and communicated every stage of the process to me. Oh, and got all my data back.

Poor value for money and not what I requested. The data recovery took 3 months to complete and the only information it downloaded were the files and info they KNEW I already had along with operating system info etc. which I specifically said I did not need (I asked for documents, images and downloads from a given time period.) When I complained I was told I could have the info I requested but had to pay even more money.

Outstanding service Outstanding service. Always helpful and friendly. Provide an incredible service to recover data when it appears all hope is lost. Totally honest and open that they may not be able to recover data. Do not charge you unless they can. Fantastic people to work with !