Jeremiah Gackle
GBCommunication throughout the process Communication throughout the process, whether from the project person or even automated, it was great. The presentation of my data as a I would expect to see it was brilliant. I was mostly intrigued that they were able to recover it at all! Thanks Ontrack. Jeremiah Gackle
happywithOntrack
GBHigh Tech gentlemen in Ontrack, highly recommend Our data lost due to sudden power off. Our IT guy couldn't fix it and recommended Ontrack to us. We contacted Chris on Tuesday. He sent us an overnight pre-paid Fedex shipping slip with packing instruction. He received our hard drive on Wednesday and finished the job on Friday. Chris even thoughtfully confirmed with us whether the weekend hard drive delivery is safe or not. We picked up Monday delivery and we got it in the early Monday morning. See, super fast job and our data was completely recovered. Moreover, what we are happier with is Chris kept updating the job status by phone calls or e-mails. Over all, Ontrack is very trustable and very professional on job. They deeply cares the customers' needs.
Marissa Magias
AUWas so nervous about recovering lost… Was so nervous about recovering lost data from my SD card, from a holiday where the tide washed up the camera. But fortunately, the Ontrack data recovery team recovered mostly all of my lost data. Incredible job.
Barbara
GBTrust pilot explained what need to be… Trust pilot explained what need to be done to recover the data from my grandchild’s laptop, after an accidental spillage of water on it . They send me the details of the courier and I was able to print the label. I then found on line my nearest point to post the package. On receiving my parcel I was emailed to say they had it and a list of the costs involved. We now have the data and my grandchild can continue her course at university in the knowledge everything had been resolved.
Amar V
GBThe BEST data recovery specialists around!!! Wow, where to begin.. I was referred to Ontrack from an independent trader. I had an failure on my HD Elements external hard drive. They have a great portal to keep you updated through the journey of recovery. My special thanks to Jason Butt, Emma Murray, Tom Nevin, and all of the team who were really happy to help, and provide regular updates. I could not have asked for a better customer service and will definitely be recommending the services on offer. Thanks again team Ontrack, you guys are awesome!! Amar