customer
GBWe have used ZonSupport since 2017 and… We have used ZonSupport since 2017 and have seen massive changes in our Amazon business since then. You really need your outsource partner to have your back so that as Amazon changes the rules, they have flexibility (and often deeper insight) into what you should do. We get as much value from ZonSupport managing our day to day customer inquiries and admin as we do from them alerting us to changes and giving us their recommendation. If you are looking for a true outsource partner, they should be at the top of your list. Regards Michael
Tradewinds Design
AUPriceless peace of mind It's so reassuring to have ZonSupport on-board. It really does feel like an in-house team looking after our customers. The peace of mind knowing these issues are taken care of 24/7 and every effort is made to step in and handle questions and issues objectively is priceless.
Leon Rolski
BEI worked with Zonsupport from the first… I worked with Zonsupport from the first day I came to the marketplace. The manager is constantly in touch, they work professionally and quickly. I can recommend the company they are very responsible. That's just the cost of services is high.
Gil and Sarah Mane
AUExcellent Service Zon Support delivered excellent, effective customer service to our Amazon business for years. Consistent, responsive, friendly and efficient. They held our hand when we occasionally had to navigate the maze like back room of Seller Central. Can’t recommend them highly enough.
Michelle
AUPivotal for our Amazon business We engaged Zonsupport for our AMZ business when we realized that 15-20% of our inventory was faulty. As new sellers we needed someone who’s been in the business long enough to navigate the issues that we were experiencing. Zonsupport did this with grace and helped many of our customers. We had peace of mind that our customers were being looked after. A huge support for our business. Highly recommended.