Michelle
AUPivotal for our Amazon business We engaged Zonsupport for our AMZ business when we realized that 15-20% of our inventory was faulty. As new sellers we needed someone who’s been in the business long enough to navigate the issues that we were experiencing. Zonsupport did this with grace and helped many of our customers. We had peace of mind that our customers were being looked after. A huge support for our business. Highly recommended.
Karina M.
AUGreg and his team at ZonSupport looked… Greg and his team at ZonSupport looked after us, explained the process, set us up, helped us with response messaging for Amazon Seller Central and monitored on a daily basis. They supplied us with Monthly reporting as per our expectation. We would recommend Greg and his team to you as Amazon Sellers
customer
GBWe have used ZonSupport since 2017 and… We have used ZonSupport since 2017 and have seen massive changes in our Amazon business since then. You really need your outsource partner to have your back so that as Amazon changes the rules, they have flexibility (and often deeper insight) into what you should do. We get as much value from ZonSupport managing our day to day customer inquiries and admin as we do from them alerting us to changes and giving us their recommendation. If you are looking for a true outsource partner, they should be at the top of your list. Regards Michael
Ethan Tripodi
UGHigh quality, easy to start, and cost effective. Service is above and beyond what I expected. It feels tailored to my personal business needs and if I am not sure of anything, it is always resolved very quickly after asking. It is great to have peace of mind when it comes to my customer service. I never need to worry about whether there is a customer waiting on my response and so am able to focus on the more important parts of my business.
Leon Rolski
BEI worked with Zonsupport from the first… I worked with Zonsupport from the first day I came to the marketplace. The manager is constantly in touch, they work professionally and quickly. I can recommend the company they are very responsible. That's just the cost of services is high.