The Better Impact team is superb with on the spot support. The Better Impact team is superb with assisting in setting things up from the start to being on stand by for any question you need on the fly. I am still learning a lot about this software but truly love it. There is so much you can do with it and it really allows you to communicate with your volunteers with ease. I still have a lot to learn but am confident with the consistent help that is always available. Highly recommend!!

BI shows it's quality soon after start of evaluation We're evaluating BI for use in our organization which has well over 100 volunteers actively assisting members of our community. The BI folks have build a solution that, out of the box, fits most of our needs. Furthermore, where some tinkering is required, they are able to come up with easily implementable tweaks that do the job. The UI is intuitive and the functionality is comprehensive. And even though we've only been using the product for a bit over a week I fully expect it to serve our needs for a very long time.

Helpful customer service I have used Better Impact for 6 years and have found that their response time is accurate when asking a question. Though sometimes the system can't do what I am asking, they will suggest some option to get a similar result.

Better Impact software is a life saver Better Impact software is a life saver. When I started working at this job, I had no idea what Better Impact was about, then I started taking all the eLearning trainings, when I was requested a report, I emailed the crew from Better Impact and they are on point to help you, give you ideas on how to or go aground. They surely do facilitate our progress in knowing where to go or what to do to resolve the issue. Thank you.

What can't it do? We have been using Better Impact for a few years now, though I keep learning more features and more aspects of it. It can do so much more than I realize and has honestly made the management of volunteers that much easier for both us and them. Thank you!