Our order was cancelled without… Our order was cancelled without notifying us. It was cancelled because you said you couldn't verity the credit card but you had a positive authorization, we called 5 times to speak to someone an could never get anyone. Asked person in chat to have someone call us back twice and left a voicemail the one time we had an option. I appreciate you trying to protect our credit card but if you are going to require speaking with someone to authorize then you need to have someone available to speak with.

Initial order placed took several days… Initial order placed took several days to ship and was explained that I needed to be verified a customer with a valid credit card and I need to be called and spoken to. I am a wholesale distributor, and when we take credit cards and verify zip code, cc#, and CID, we are not at risk of loss from our processor. I suggest you look into that and not put the burden on a new customer that may need something right away, like hard drives, as I did. After the initial order, my next orders were process and shipped very quickly.

All worked as it should All worked as it should, You had the lowest price for HPE certified and warranted hard drives for a HPE DL360 G9. As with all aging HPE products, finding replacement or expansion hard drives is difficult and refurbished will not suffice in our organization. Thank you for stocking them, and your low prices.

We purchased a drive from Storage Parts twice and got screwed twice. We purchased a drive from Storage Parts Direct. It Came in DOA. We returned it and have confirmation of the return. We ordered a second one, It too came in DOA. Returned it per Storage Parts Directs instructions. Still waiting for a credit to be issued for both drives. My lead engineer has made more than 10 attempts to get the credit resolved. Simply Storage Parts Direct = They SUCK

Great Source for Replacement Hard Drives I've ordered a few replacement hard drives from your company recently and they have all been quick to arrive and have worked great. I accidentally ordered the wrong part, but was able to swap out the drive caddy and get it working. I spoke with Mike through the chat and he answered all of my questions and was able to give me a link to the correct part so that I don't make the same mistake in the future. He also offered to help via the chat before my next order. The quick and helpful chat response was fantastic and I'll be sure to order future hard drive replacements through Storage Parts Direct.