I ordered online a replacement raid… I ordered online a replacement raid controller battery from a gen 9 HP server. The battery shipped was exactly as advertised. It arrived within 3 business days of placing the order (i live in Markham Ontario Canada). Very fast shipping. Overall, I am very satisfied with the online ordering experience. Will order again from Storage Parts Direct.

As long as you don’t need customer service you good. I ordered 2 power supplies, in the picture they were PD-30s, when they arrived one is a pd, the other is a pl, my system doesn’t like the PLs for some reason, I ask to return it, no problem, I ship it back and 3 days later Mike Anderson sends me ra info, I had done shipped it to the address In his response which was apparently the wrong one, he sends me a smart@ss reply and still no power supply replacement, refund, or reply. Very displeased with this company and its @sshole salesman.

We paid for overnight shipping and it… We paid for overnight shipping and it took 2 days. Also had to remove the drive from the housing to make it fit, which was a hassle because it's only supposed to be done in a dust-free environment. Product itself is working fine so far after <2 weeks.

Excellent Customer Service. We had a catastrophic hard drive failure on our server were we lost multiple drive and could not recover the system. The only place that had the drive we needed was Storage Parts Direct. The drives were brand new and were compatible with our servers. We ordered 4 new drives and began the process of rebuilding the server when 2 additional older drives failed. We needed to order additional drives but the store was closed as it was 11PM at night. I decided to call anyways in hopes someone would answer but know one did. A minute later Mike the sales manager called backed stating that he recognized my number and knew that we had issues early that day and wanted to help in any way he can so he offered for us to come pick up the additional hard drives we needed. We got the additional drives at 11:45PM. I just wanted to thank Mike for providing excellent customer service in a dire situation. Thanks Mike

Flawless experience Flawless experience! Order was put in and shipped to us quickly and order was correct. They even called to let me know that they received the order and just wanted to confirm it. Order was shipped out a few hours later. I will def be using StoragePartsDirect again for future needs!