Our order was cancelled without… Our order was cancelled without notifying us. It was cancelled because you said you couldn't verity the credit card but you had a positive authorization, we called 5 times to speak to someone an could never get anyone. Asked person in chat to have someone call us back twice and left a voicemail the one time we had an option. I appreciate you trying to protect our credit card but if you are going to require speaking with someone to authorize then you need to have someone available to speak with.

All worked as it should All worked as it should, You had the lowest price for HPE certified and warranted hard drives for a HPE DL360 G9. As with all aging HPE products, finding replacement or expansion hard drives is difficult and refurbished will not suffice in our organization. Thank you for stocking them, and your low prices.

Best customer service I have experienced in a long time. I appreciated how they addressed my concerns regarding the products I was needing. They took extra care to provide the correct date code. They didn't charge extra for the personalized service. I received my product on-time & correct. Thank you!

After CDWG HP Consultants screwed me After CDWG HP Consultants screwed me, I needed a Raid 2 controller. Storage Parts Direct saved me. They had it part in stock (which saved money) and they ship it free, and I used my credit card for free (I only pass on actual cost). I had mentioned the cable to attach to the cage and he thought it was included, it wasn't. I told him about it, and he and I researched really hard. And we found the right cable. Because he thought it should have been included, he didn't charge me for it. I got the best for my customer; I am extremely happy with the prices and the service. I would really thank Tim for his suggestions and his work to make everything work. When I need storage solutions, they are I'm going to go first.

Initial order placed took several days… Initial order placed took several days to ship and was explained that I needed to be verified a customer with a valid credit card and I need to be called and spoken to. I am a wholesale distributor, and when we take credit cards and verify zip code, cc#, and CID, we are not at risk of loss from our processor. I suggest you look into that and not put the burden on a new customer that may need something right away, like hard drives, as I did. After the initial order, my next orders were process and shipped very quickly.