Data recovered! I reached out to get information on data recovery for a damaged external hard drive. I have to hand it to them, they were persistent, but it's exactly what I needed to not drag my feet. Great communication. Updates. Assistance when needed and a quick process. Most importantly, all my data was recovered.

Zak the Manager is fantastic ! As a NYer, I had a great experience recovering my hard drive data @ Pits Brooklyn office . A huge thanks to Zak the manager & staff addressing the issue & get it done in 24 hrs ! Everything was professional & Zak followed up to make sure everything is working . If you are in technical trouble contact them & discuss your issue.they are fast & accurate! Thank you Zak & pits global

Great experience! Great experience! Had two hard drives one was a computer tower. Too damaged to get anything off! Second was my western digital hard drive that just stoped working. They were able to get everything recovered very happy as many items were not replaceable as they are my kids baby pictures!! A little expensive but gave me a discount and understood was on a budget. Very helpful! Great customer service!

A great experience I found everyone at PITS from their customer reps to the engineers to be very professional, resourceful and responsible. I had two video c-fast cards from a corporate production shoot that were corrupted and I wasn't sure if they would be able to recover the video files with their metadata intact. They figured it out and spent quite a while reformatting the files for me until they were perfect. They were also always easy to reach on the phone and very responsive. Nothing but good things to say.

I appreciate the way they keep the… I appreciate the way they keep the customers updated throughout the entire process. My WD external hard drive crashed just before I was going to back it up. I plugged it into the computer but it wouldn’t turn on. PITS Data Recovery came to my rescue when I thought I had lost priceless personal/family pictures and videos. I called in and they sent me a shipping label free to send my device to their lab. They contacted me a few days later to inform me about the damage level and the cost of the recovery. Alfie was friendly and knowledgeable, always answering each and every question I had. Thank you so much for your help!