Bought a transferable extended service… Bought a transferable extended service warranty in 5/22. I now want to sell the car and warranty. The company cannot be reached despited dozens of attempts (only busy signal), the email of the sales person bounces, and the company website does not work. This company did not reply to Better Business Bureau after getting many customer complaints and got an "F" rating. DO NOT CONSIDER buying anything from this company 100% scam.

Shady operators in my opinion. Shady operators. I bought a warrantee from these people and quickly, same day in fact, cancelled it. The cost was $8700. They refunded $5000 quickly and then proceeded to make excuses that the rest of the refund was already done to my card or that it got rejected and this went on for a couple of weeks. I finally told them I would dispute it with AMEX and the rep said "Fine and we'll fight the dispute". Really?!?!!?! I had all the evidence in writing, all the BS excuses they gave for the not forthcoming refund. Needless to say AMEX Ruled in my favor and I got the remaining $3700 back. Really shady way to operate. Probably hoping I'd forget all about it and 30 days later I'd be stuck with no recourse. Lord knows what their claims process must be.

Too early to judge Too early to judge. Have not submitted a claim The sign up process left a lot to be desired with an inability to to get electronic contract to sign from their tech people at their company. Both wife and I had doubts about legitimacy of the company . Wife reneged on her contract. I kept mine. Half the price of Car Shield for the platinum contract good for two years.

Fraud Alert Operation Everyone who reads this please know that I am a policy owner from American First Auto Protect. They are apparently are conducting business in an unlawful manor. All the Scam alerts below are correct. I have also spoken with Billy and Chase about my claim. They also told me and the Dealership where my vehicle is being repaired that they were sending an inspection adjuster to the dealership to review the claim. Adjuster never showed two times. I have large repair charge around $7,400. I have provided all the proof and evidence of receipts which are paid for the repairs. Billy and Chase stopped answering the calls and just hung up on me several times. These are bad people. I am in the state of California and we have tough consumer laws. I am in process of filing a legal suite for damages. I have also contact the California department of insurance which is working with me on the case against American First Auto Protect. I will update as I get further information. But stay away from this company and the people involved. I think they are going to get in some big trouble on this one.

Today signed up with them for the… Today signed up with them for the Platinum warranty plan for my daughter's Ford edge. In the past, I tried few other warranty companies and was not very happy with their service. So this time did some research and finally went with American First Auto. I was very impressed with the sign-up process. plan options and pricing is great.