Today signed up with them for the… Today signed up with them for the Platinum warranty plan for my daughter's Ford edge. In the past, I tried few other warranty companies and was not very happy with their service. So this time did some research and finally went with American First Auto. I was very impressed with the sign-up process. plan options and pricing is great.

Bought an extended warranty from this… Bought an extended warranty from this company back in February 2022 for a BMW. Gave 1500.00 with monthly deductions taken from bank account. Car is now sitting in the BMW dealer with a problem. The dealer has attempted to contact this company for 2 weeks now by phone and email with absolutely no reply. I tried as well and nothing. I now owe BMW $$$$$ for repairs on the car. Every extension tried says the "mailbox is full". This is a completely bogus, fraudulent company and all of its members should be jailed immediately.

Follow Up - Not Fake - Let's send these crooks to jail Follow Up: NOT FAKE- Let's send these crooks to jail. I have already filed a complaint with the NY Attorney General with 9 Exhibits detailing their fraud. I would like to file a class action suit and separate criminal charges for fraud against the company officer(s). If you have been denied what you believe is a valid claim, or ignored and gaslighted when trying to get resolution on a covered repair, PLEASE CONTACT ME: freeinhabitant "at" protonmail.com

SCAM, LIARS, THIEVERY! OH MY!!! I purchased their platinum plan in June 2021. My Lexus check engine light came on and I took it to Lexus dealership. Coolant was going into the engine. NEVER did it overheat or anything. I took it in asap. I was told I bought bumper to bumper coverage for anything mechanical or electrical. My car has been at the dealership for two weeks. Whoever answers the phones are completely unprofessional and narcissistic. I keep getting different reasons why they are denying the claim. First they tried to say I have a faulty odometer..... no I drive a lot. Then I'm told that they don't cover lubricated moving parts..... what engine in a vehicle isn't full of lubricated moving parts??? Then I'm told I'll get a call Monday and will be walked through the process to get this fixed..... crickets..... now I'm being told it's not covered cause it's a head gasket issue. Lexus said it needs a new engine. This business is 100% a scam. They may help for some minor part but if you really get into to trouble they run and come up with excuse after excuse. They told Lexus they were sending an adjuster in a few days..... didn't send anyone and didn't inform anyone of anything. Stay far away from this thieving company.

Fraud Alert Operation Everyone who reads this please know that I am a policy owner from American First Auto Protect. They are apparently are conducting business in an unlawful manor. All the Scam alerts below are correct. I have also spoken with Billy and Chase about my claim. They also told me and the Dealership where my vehicle is being repaired that they were sending an inspection adjuster to the dealership to review the claim. Adjuster never showed two times. I have large repair charge around $7,400. I have provided all the proof and evidence of receipts which are paid for the repairs. Billy and Chase stopped answering the calls and just hung up on me several times. These are bad people. I am in the state of California and we have tough consumer laws. I am in process of filing a legal suite for damages. I have also contact the California department of insurance which is working with me on the case against American First Auto Protect. I will update as I get further information. But stay away from this company and the people involved. I think they are going to get in some big trouble on this one.