American First Auto Protect

600 broadway, Suite 200, 12207, albany, United States
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1.70
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

10.00%

1

75.00%
About American First Auto Protect

We are specialists in the industry and ready to assist with your specific extended warranty needs. We will get back to you with our friendly staff soon after you get in touch. We ensure you are covered under the proper plan to fit your needs.

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Roberto Martino
GB

Fraud Alert Operation Everyone who reads this please know that I am a policy owner from American First Auto Protect. They are apparently are conducting business in an unlawful manor. All the Scam alerts below are correct. I have also spoken with Billy and Chase about my claim. They also told me and the Dealership where my vehicle is being repaired that they were sending an inspection adjuster to the dealership to review the claim. Adjuster never showed two times. I have large repair charge around $7,400. I have provided all the proof and evidence of receipts which are paid for the repairs. Billy and Chase stopped answering the calls and just hung up on me several times. These are bad people. I am in the state of California and we have tough consumer laws. I am in process of filing a legal suite for damages. I have also contact the California department of insurance which is working with me on the case against American First Auto Protect. I will update as I get further information. But stay away from this company and the people involved. I think they are going to get in some big trouble on this one.

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Jason
GB

I purchased a extended warranty in… I purchased a extended warranty in august of 2021 to the tune of $3,550.00 and when I try and use the warranty no one responds from the website. I am diving deep into this company and finding out they have scammed 100's of people out of their money. I just hired an attorney to pursue this now. I am willing to come out of pocket at this point to press criminal charges for fraud, I have gone as far as reaching out to the FBI fraud department.

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Benedict
GB

Today signed up with them for the… Today signed up with them for the Platinum warranty plan for my daughter's Ford edge. In the past, I tried few other warranty companies and was not very happy with their service. So this time did some research and finally went with American First Auto. I was very impressed with the sign-up process. plan options and pricing is great.

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Victor Ratz
GB

Shady operators in my opinion. Shady operators. I bought a warrantee from these people and quickly, same day in fact, cancelled it. The cost was $8700. They refunded $5000 quickly and then proceeded to make excuses that the rest of the refund was already done to my card or that it got rejected and this went on for a couple of weeks. I finally told them I would dispute it with AMEX and the rep said "Fine and we'll fight the dispute". Really?!?!!?! I had all the evidence in writing, all the BS excuses they gave for the not forthcoming refund. Needless to say AMEX Ruled in my favor and I got the remaining $3700 back. Really shady way to operate. Probably hoping I'd forget all about it and 30 days later I'd be stuck with no recourse. Lord knows what their claims process must be.

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Carlos
GB

The AC unit went bad in my wife's… The AC unit went bad in my wife's Maserati. I went to the local dealership & they did accept America First Auto Warranty. Dealership replaced the Ac Unit and my warranty plan entirely covered the cost. Saved me out-of-pocket expenses. Highly recommend their auto warranty plans.

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