Purchased two HD7-Wide lifts in… Purchased two HD7-Wide lifts in January. Installer has been on-site seven times to try and fix the deficiencies in the lift so they would work. BendPak customer service is and was useless. Finally after involvement from our attorney, BendPak agreed to pick the lifts up and take them away. It has been four weeks since lifts were taken back and I am still awaiting balance of refund. BendPak will not answer calls or emails and even with an agreement in writing regarding the full refund they have not followed thru. Do NOT buy from this company. They are by far the worst company I have ever dealt with. Go anywhere else but BendPak.

Mid-lift product purchased Mid-lift product purchased: manual shows grease fittings on pivots but unit came with none. So how to you get grease to the high load areas? Customer service (CS) said apply lithium grease to the outside…absolutely insane. Prewiring on the raise button should be on the normally open contact but came on the normally closed so when power is applied the motor runs. It’s even shown on the NC contact in the manual…insane but correctable. Multiple CS contacts very unhelpful. Promised many times to get back, never did unless I called back. One reply highlighted the hydraulic return line back to a pressure port…insane and dangerous. Except for the missing grease fittings the hardware appears to be ok.

Terrible customer service Terrible customer service. Very disrespectful and bad business who does not stand behind their product. Would not recommend to anybody or any automotive shop. Cheap products that have hardware problems that fault and get pushed off to later dates for repair past the warranty dates. DO NOT BUY FROM BENDPAK.

BendPak XPR-10AXLS Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have an answer researched it and got back to me promptly with an answer. The purchase went very smoothly, and the shipping is pretty quick. I'll write a review after it arrives about the product and install/ operation.

Products don't last… Products don't last had my lift motor quit a year into using it and all though they were helpful trying to trouble shoot the cause it still did not work and I had to shell out more money for a new motor to continue working instead of having scrap metal hanging around the shop. i do not recommend buying products from them