OOROO

12945 N Oracle Rd, 85739, Tucson, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About OOROO

Auto Repair Anywhere

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Jessica Tyler
GB

Seamless service Seamless service! Was able to get an oil change in next day. Great communication, quick service, great customer service. Very honest about my extra car needs. Let me know my two front tires needed replaced ( and this isn’t a service they provide) which I felt was awesome to help me out with no benefit to them. Zach was awesome!

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Louise Keane
GB

Tale of a 57Chevy with a bad generator. Our 57 Chevy had a bad generator. Apparently that part is scarce as hen's teeth! John got online and searched diligently for a replacement - no luck. He didn't give up and called an alternator shop in Tucson. Small miracles still happen! They had one on their shelves and John got it that day and the car was up and running before day's end. We couldn't believe our luck. We were prepared to wait for weeks to find one or have ours rebuilt. OOROO did an amazing job and John really made our day. They certainly will have our business in the future.

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Alan Friedman
GB

I've been using the mobile service for… I've been using the mobile service for several years to maintain my BMW. While I do miss the experience of wasting four hours in the lobby of a repair shop and drinking bad coffee, I'd rather stay at home and drink my own coffee while my car is repaired. Beyond the convenience, the work is excellent, thorough and reasonably priced. I can't imagine why anyone would not use this convenient service.

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Kellie Dow
GB

They will take advantage before they help If not preforming services you asked for and preforming what THEY want to do,making excuses for not using their shuttle service they offer and using YOUR vehicle even though you stated you have a carseat for said shuttle. And having your check engine light come on a week after they have your vehicle, power steering fluid being EMPTY after leaving their shop(but is fine now after being filled even though they claim a leak)No oil change done even though that's what you requested and is in a 90k service at most good auto repair shops. This place is terrible,they took advantage of a sick single mom needing help. They pick and choose what they wanted to do for a 90k mile service that was being paid for by an amazing place that helps people in our community. I'm baffled at the email response I received from Lindsey the director of operations. MAKE SURE YOU UNDERSTAND EVERYTHING BEING TOLD TO YOU AND GET AN ESTIMATE EMAILED TO YOU BEFORE AGREEING TO ANYTHING! I never received an estimate,I was trying to write everything down a Rory was quickly giving a list of things that "needed to be done."

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Paul Holze
GB

Never before have I seen a business… Never before have I seen a business that cares so much about the community and its customers. They do great work taking care of cars, but above and beyond that, they want to make sure you are being taken care of as a person, whether that be in shuttling free rides, providing complete transparency in the operations, or giving peace of mind in the way they ensure you are safe and sound out on the road.

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