OOROO

12945 N Oracle Rd, 85739, Tucson, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About OOROO

Auto Repair Anywhere

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Casey
GB

Very professional Very professional, courteous and quick. They come to my office and I can keep working while my oil is changed. They let me know of any issues while they are working on my car, to see if I want to go ahead and fix it now, and if I want to wait, they will put me on the schedule to follow up and get it fixed the following month. Dylan, the mobile technician, is friendly and a pleasure to deal with! Love Ooroo and would recommend them to anyone!

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Kellie Dow
GB

They will take advantage before they help If not preforming services you asked for and preforming what THEY want to do,making excuses for not using their shuttle service they offer and using YOUR vehicle even though you stated you have a carseat for said shuttle. And having your check engine light come on a week after they have your vehicle, power steering fluid being EMPTY after leaving their shop(but is fine now after being filled even though they claim a leak)No oil change done even though that's what you requested and is in a 90k service at most good auto repair shops. This place is terrible,they took advantage of a sick single mom needing help. They pick and choose what they wanted to do for a 90k mile service that was being paid for by an amazing place that helps people in our community. I'm baffled at the email response I received from Lindsey the director of operations. MAKE SURE YOU UNDERSTAND EVERYTHING BEING TOLD TO YOU AND GET AN ESTIMATE EMAILED TO YOU BEFORE AGREEING TO ANYTHING! I never received an estimate,I was trying to write everything down a Rory was quickly giving a list of things that "needed to be done."

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Brittney
GB

Dylan was very helpful and explained… Dylan was very helpful and explained what he did and what may be needed. Very nice gentleman. Will definitely be booking my next oil change with them again!

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Paul Holze
GB

Never before have I seen a business… Never before have I seen a business that cares so much about the community and its customers. They do great work taking care of cars, but above and beyond that, they want to make sure you are being taken care of as a person, whether that be in shuttling free rides, providing complete transparency in the operations, or giving peace of mind in the way they ensure you are safe and sound out on the road.

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Jessica Tyler
GB

Seamless service Seamless service! Was able to get an oil change in next day. Great communication, quick service, great customer service. Very honest about my extra car needs. Let me know my two front tires needed replaced ( and this isn’t a service they provide) which I felt was awesome to help me out with no benefit to them. Zach was awesome!

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