I've been using the mobile service for… I've been using the mobile service for several years to maintain my BMW. While I do miss the experience of wasting four hours in the lobby of a repair shop and drinking bad coffee, I'd rather stay at home and drink my own coffee while my car is repaired. Beyond the convenience, the work is excellent, thorough and reasonably priced. I can't imagine why anyone would not use this convenient service.

My jeep wouldn't start. I went to leave for work and my Jeep wouldn't start. I scheduled an appointment on the ooroo app for the next day. I got a call that they could come that morning to my house. They were able to identify the issue and install a new battery. They were timely, thorough, and provided great customer service.

Wonderful experience all around! Incredibly nice staff, great work, and a wonderful experience for something that is normally painful. They even have a shuttle and very nice shuttle driver. Couldn’t say enough great things here. They even prevented me from replacing an alternator erroneously, identified the issue, and offered to look at it again if we have that issue pop back up.

Poor service. Zero integrity I confirmed my appt with John 45 mins beforehand. Another 45 mins after getting there, I find out he forgot to order the needed part for my truck that we both agreed he'd order as the truck had already been diagnosed twice. If he had owned up to that from the moment he realized it rather than jerking me around saying I needed another appt, as if I misunderstood the purpose of the current appt, the encounter wouldn't have ended with me telling him to go F himself and him jumping up and down in the street in front of Ooroo's, flailing his arms, screaming for me to come back and fight him until I literally turned the corner a 3rd of a mile away. Quite entertaining actually. Good times. Otherwise a waste of my time. Including dealing with the owner. Another thing of note to customers, this business runs lots of commercials and I think it's a safe bet that cost is worked into the cost of service. Date of my service is approximate.

Wonderful service Wonderful service! My truck didn’t pass emission test. Took it to OOROO and in just a couple of hours they had fixed it. The mechanic actually drove it back to emissions and it passed with flying colors. Really appreciated it! Thanks!