Bikes are great Bikes are great. Warranty service is good, but you wait forever for your parts and they charge for shipping.

Himiway ebikes owner staisfied with follow-up service We own several Himiway ebikes and we absolutely love them. Comfortable, durable with good range. We had a challenge with our last order and they made it right.

Works on the tough trails I've just ridden my new Cruiser on some trails I cannot clean on my MTB. It did everything with ease. I think there need be more online videos showing this type riding. I think there are other bike options that might be lighter or with better suspension or with better power delivery, but The Cruiser is less than half their price. One note on its battery life: I rode all morning, adding ever-more additional difficult trails because of the bike's efficiency. After all this, my battery indicator had only reduced from 5 bars to 4 and the recharge was done in just a few hours before bedtime. This is really practical and fun and I'm afraid my main MTB is going to stay in the garage.

Not a happy camper I got hit with a $125.00 transaction fee from my credit card company for a cross-border transaction after the fact. It would have been nice if a person had been made aware that this could happen and a person should check with your credit card company before a purchase. Had two inner tubes split open in the first one hundred twenty miles. Himiway said they would send new inner tubes for $9.00 for shipping each time. Purchased an extra battery for the Escape Pro for $550.00 and maybe cycled the battery five times and it quit taking a charge. That costs another $80.00 for the shipping per warranty rules. This is turning into one big money pit. Right now I am afraid to go more than ten miles away from home and I will be stranded on the roadside somewhere. I added a rear rack to carry the extra battery and other things, which shifted the center of gravity up high enough to make the Escape Pro very unstable. I could go on, but I will stop right here, not a happy camper.

Great Bike for riding on or off road. After research I decided on the Himiway Cruiser, with the 4" tires and powerful motor it makes riding easy. I ride it every day for at least 10 miles, even in the dark with the integral lights it's great. On or off the road, riding is easy and fun especially with the front fork suspension making light of rough terrain. The Himiway employees have been great answering any questions and responding fast to any emails. Great Bike. Would definitely recommend it.