Billed me for insurance without my… Billed me for insurance without my knowledge. Was not open at 5:30 am for car return. Won't return phone call.

They charge 80 to keep for one day so… They charge 80 to keep for one day so every day you want to keep the car longer then planned you pay 80 extra dollars they say they charge a 350 cleaning fee if you smoke but took my whole 500 deposit in they took another 100 off my card 3 day after I turned the car in

The customer service was terrible and… The customer service was terrible and the young lady was being racist. She kept taking me through all these changes about insurance even though my information was on file. Also telling me the car was brand new and I would be liable for damages. I have rented from them before so was in good standing. My flight was delayed which caused me to be late to pick up the car and they charged be $15 extra per day for being late even though it was out of my control. I feel like that totally could have been waved. I will not ever rent from this establishment again. The best part about dealing with them were the drivers. They both were courteous and friendly

Great experience at Mega MC RAC Staff (Sabrina and Jay) were more than accomodating from airport pick-up to drop-off. This is a new RAC business, so the volume is low and you get in/out really fast. Vehicle was great; just what we needed. I just wish I could have gotten a reimbursement on my non-refundable reservation, since we delayed the changed the arrival date by three days.

Great customer service! When we called for a pick-up at the airport we were told that the van was already on its way! That's service! This is a small business compared to the big name car rental agencies. But they gave us excellent and personalized service. We've rented from those big name companies before, but we did enjoy supporting this small, local business.