Great car rental prices Great car rental prices, pretty nice folks working the office. Would have given it 5 stars but the parking lot needs more lighting and some better signage at the location would be helpful. The car was great. No hassle pick up and drop off. The location is about a mile from the airport but Mega MC has a shuttle and there was virtually no waiting for pick up and drop off.

Great experience at Mega MC RAC Staff (Sabrina and Jay) were more than accomodating from airport pick-up to drop-off. This is a new RAC business, so the volume is low and you get in/out really fast. Vehicle was great; just what we needed. I just wish I could have gotten a reimbursement on my non-refundable reservation, since we delayed the changed the arrival date by three days.

What made my experience great was the…customer service What made my experience great was the customer service. I had never been to Charlotte and the woman who helped me was helpful with directions, reminding me to fill up with gas, and she and the shuttle driver were supportive when I thought I might be late getting the car back before you closed. They were both polite and genuine.

Great Company but could have been better... Overall experience was great the only reason I am not putting 5 stars was because I was told to return the car at 5AM and the location was closed and my flight was at 6AM so i was stressing the whole time about me missing my flight and what to do with the car. No instructions were given as what to do with the car if it was closed. Luckily someone showed up at 5:20 ish and I was able to return the car and I was given a ride to airport where I had to rush through security to catch my flight.

Billed me for insurance without my… Billed me for insurance without my knowledge. Was not open at 5:30 am for car return. Won't return phone call.