Great car rental prices Great car rental prices, pretty nice folks working the office. Would have given it 5 stars but the parking lot needs more lighting and some better signage at the location would be helpful. The car was great. No hassle pick up and drop off. The location is about a mile from the airport but Mega MC has a shuttle and there was virtually no waiting for pick up and drop off.

What made my experience great was the…customer service What made my experience great was the customer service. I had never been to Charlotte and the woman who helped me was helpful with directions, reminding me to fill up with gas, and she and the shuttle driver were supportive when I thought I might be late getting the car back before you closed. They were both polite and genuine.

Everything went good agent was very…nice and helpful Everything went good agent was very helpful and Kia van was awesome definitely using you again

Pleasant & Courteous First auto should not been in service bad front tire , return after drove 10 miles . The people there apologized & replaced with another auto. The staff was excellent & pleasant to deal with , this was the 2nd time renting & will rent from them again.

This company really worked hard to make… This company really worked hard to make sure my reservation went smoothly even though i had a rough day. Great customer service i purchased there full protection thank goodness i did it was less hassle when i had flat tire i highly recommend renting from this company