Great customer service! When we called for a pick-up at the airport we were told that the van was already on its way! That's service! This is a small business compared to the big name car rental agencies. But they gave us excellent and personalized service. We've rented from those big name companies before, but we did enjoy supporting this small, local business.

Great Company but could have been better... Overall experience was great the only reason I am not putting 5 stars was because I was told to return the car at 5AM and the location was closed and my flight was at 6AM so i was stressing the whole time about me missing my flight and what to do with the car. No instructions were given as what to do with the car if it was closed. Luckily someone showed up at 5:20 ish and I was able to return the car and I was given a ride to airport where I had to rush through security to catch my flight.

My flight was delayed until the next… My flight was delayed until the next day. I came in at 6 am on a Saturday but your location was not open. Your customers service representative kept telling me someone was coming to pick me up at aisle 1. I called for 2 hours. After I paid $30 for a taxi to get to your location. Where I was not reimbursed for my spending. I was charged a extra $120 dollar for my rental. Customers service person working at your location stated that the vehicle I reserved was no longer available compact car however my purchase was with priceline.com was for the vehicle or similar. The location looks like a shake or abandon building with unprofessional workers inside. Get t shirt or something so people would know you work for company. I will never refer this company for any rentals. I would like a refund asap.

Billed me for insurance without my… Billed me for insurance without my knowledge. Was not open at 5:30 am for car return. Won't return phone call.

Lied kept my deposit said would give … Lied kept my deposit said would give money back on days not used. I returned my rental car early cost me over 3k for month i want my deposit back and unused days which they charged 128 a day for extending my rental