I Tried It and Like It I tried Mega MC because the rates were lower. I read the reviews and took a chance, even though I'd never heard of the company. It came to my surprise that everything went smoothly, from my airport shuttle pickup to checking out. My car might have needed a little servicing, but overall it ran well. We plan on a return visit to Charlotte, and if they have cars available, I will certainly give them a call.

Great customer service! When we called for a pick-up at the airport we were told that the van was already on its way! That's service! This is a small business compared to the big name car rental agencies. But they gave us excellent and personalized service. We've rented from those big name companies before, but we did enjoy supporting this small, local business.

The driver didn't show up at 5:30am to… The driver didn't show up at 5:30am to take us to the airport. I was told I would be reimbursed for the lyft I had to pay for and NEVER received a reimbursement.

When you make your reservation and get… When you make your reservation and get there the car you order isn’t available, so therefore you have no choice but get what they have and they won’t use your insurance said that you have to have a certain liability insurance coverage so therefore, you have to use theirs I’ve never heard of that before. And yes, they do just have people working there that do not know the cars.

Pleasant & Courteous First auto should not been in service bad front tire , return after drove 10 miles . The people there apologized & replaced with another auto. The staff was excellent & pleasant to deal with , this was the 2nd time renting & will rent from them again.