Motobuys cares about giving quality service I chose motobuys after a different company didn’t have the time to return my email. I emailed motobuys and they responded in no time (I still haven’t heard back from the other company 😂). The ordering process was easy and they supplied a tracking number within 6 business days. I’m located in PA and received my Trailmaster 35, 12 days after ordering. The bike came in pristine condition. My only complaint is that the bike doesn’t come with assembly directions. I had to use a competitor’s assembly video on YouTube with a similar bike. No big deal if you have some kind of mechanical ability. Order from these folks, the customer service is amazing!

I bought 3 atv's and a bike from Moto… I bought 3 tv's and a bike from Moto buy. Even though I paid for the assembly, they did not do it right. First 125, the throttle was stuck because of tightening. For the second 125, the rear brakes were stuck because the foot brake was adjusted wrong. The bike didn't start and that is my next thing. I had appointments for all three but no one called. I would NOT buy from Moto Buys, save the money and go to your local or closest shop for a Chinese quad.

Mixed Feelings Overall Bought the IceBear ATV and it's fun when it’s not giving me trouble. Had to deal with a few issues, like a faulty battery and brake problems. Support was helpful, but yeah, it gets a tad frustrating dealing with these issues more often than I'd like.

Bought a Trailmaster scooter in June… Bought a Trailmaster scooter in June 2023. It doesn't start. We reached out to them by phone and email numorous times and tried to take advantage of the warranty. Nothing got resolved. Reached out to the BBB and they did nothing . At the end of it all Motobuys offered to allow us to return it for a full refund if we paid the $600 in return shipping charges. $600!!!! So it sits unusable. We will be reaching out to the States of Texas attorney general and small claims court.

Picked up the SSR SR70C for my… Picked up the SSR SR70C for my beginning rider. It's a solid bike with easy handling. It did arrive with a few scratches—probably shipping damage. Customer service was decent, offered me a discount for the trouble, which I appreciated.