Cruise America

11 W Hampton Ave., 85210, Mesa, United States
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About Cruise America

Choose Cruise Cruise America is the leading RV rental and sales provider in North America with more than 130 locations. Established in 1972, there is a long standing history founded by family and more recently transitioned to employee owned company allowing each and every talent to grow within in the organization. Headquartered in Phoenix, Arizona, the company possesses the largest fleet in North America which are custom built for rental. Cruise America are seen as experts in first time rental and brings in customers from all over the world to experience one of 4 models that can sleep anywhere from 2 to 7 people. Paired with a fantastic business model, Cruise has a strong customer focused culture and is motivated by helping customers experience memorable vacations. When considering camping, think Cruise. Learn More Rent an RV View Deals Explore the Lifestyle Purchase an RV Our Promise Cruise America's #1 priority is your happiness and we stand by our vehicles 100%. If you have any issues, we are here to help and work incredibly hard to make sure you are happy. If you need anything at all, please reach out to our customer care team.

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NADIA SALAMANCA
GB

My experience was AMAZING! My experience was AMAZING! Robby was in incredible. I needed to find an RV to watch the eclipse and all the RVs had been sold out for 10 months. I called at exactly the right time when there had been a cancellation and Robby got right on it to grab it for me as well as give me a wonderful discount! He said as so helpful and friendly. I am so so grateful that my family vacation will be even better now!

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Riccardo
GB

The adventure trailer promotion code on… The adventure trailer promotion code on the website does not work, I had to call the agent to make the reservation. They also could not fix the problem and just gave me the same percent off but if I need to make changes etc it’s still very inconvenient.

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ElaineF57
GB

A C25 RV was an excellent choice for our USA roadtrip We booked our RV through Camper Days in the UK From first contacting them they were very helpful even when I had to change the pick up date. All the communications were very clear and making the payment via a bank transfer was straightforward. Cruise America contacted us prior to the pick up date with useful information and videos to watch. We arrived at the Los Angeles branch a hour early due to haviing to check out of our hotel, but the staff were very accomodating and we didn’t have to wait for long. The pick up process was very straightforward. We'd ordered the kitchen, bedding and towels packages there were some items missing but we were told to buy them and keep the receipts and we'd be refunded at the end of the trip. We had a couple of issues with the van, the glass in the passenger wing mirror was rattling and we didn't have the correct sewer fittings for the RV sites we were staying at. I contacted the assistance line and they said to buy what we needed and we would be refunded. The RV itself was clean and very comfortable for the two of us. Everything worked as expected and we made use of the generator, heating and air con. In total we travelled just over 1500 miles in it. The returns process was very straightforward I gave them a list of what we'd purchased along with the receipts and the total was added to our refund. We thoroughly enjoyed using the C25 RV for our USA roadtrip.

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Christine
GB

No help at all. We needed to cancel our reservation on June 3rd to June 11th, due to having issues with the sale of our home. I called to ask if we could reschedule in September, but you had no reservations for us. Colin had stated that you had no reservations from August 24th till the end of the year. I can't believe you had nothing for us one way. My opinion is you just didn't want to deal with us. I've see your advertising and your are blowing smoke up every ones, you know what. I wouldn't recommend your company to anyone to rent an rv. Thank you for nothing.

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BRENT FORD
GB

Heath was great Heath was great! He was responsive, gave expert help and options to make sure we got the RV and package that best fit our needs. I previously reserved a RV online and now wish I would have gone through Heath. It's rare to prefer a phone reservation over the convenience of online, but the experience was that good. Also, sending contact information and stating that we can reach out with any questions or help, awesome customer service.

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