George Thomas
CARude and curt agent… The agent Derek Whitley was curt and rude. He was not helpful at all. He should signs of exasperation every time I asked a question. I even heard him, over the phone, saying in a hushed tone, “Oh my God!” As though he was fed of my queries. He should be taken off the phone and given more training. I have always gone with cruise America for many years but I am having serious thoughts of cancelling and going with Candream due to Derek and who knows more rude agents when I call in next.
DON K
CAThis review is based solely on reservations This review is based solely on reservations, the delivery and experience of the camper has yet to occur: Kiki was a pleasure to deal with, responded clearly, promptly to my queries and changed the city of pickup (had originally reserved pickup from another state/city) without any issues. A+
RAYNELLE HAYES
GBJalen was super helpful and friendly… Jalen was super helpful and friendly Thanks for answering all my questions and making the process easy
KittyMom
GBGreat Customer Service from Heath I called CruiseAmerica to get some information about a tentative trip for this Fall 2024. I was fortunate to speak with Heath Lowrey who gave me all the information I needed plus giving me suggestions so I was able to make our reservation. Health was knowledgeable, helpful, and friendly. His fabulous customer service was greatly appreciated. His is a wonderful asset for CruiseAmerica. Thank you, Health
Riccardo
GBThe adventure trailer promotion code on… The adventure trailer promotion code on the website does not work, I had to call the agent to make the reservation. They also could not fix the problem and just gave me the same percent off but if I need to make changes etc it’s still very inconvenient.