Great service at Voro from Alessandro...love that. Alessandro at Voro helped me get my new (awesome) scooter ready to roll. Fast turnaround, friendly, and got the job done. Love that. Thank you Alessandro and Voro. - Craig W

I bought a scooter of them for my kids… I bought a scooter of them for my kids birthday. Over one month ago, they haven't even tried to ship it. Yeah, they don't care about their customers. Once they've got my money, they did not care. They told me it would take anything between 5 to 15 working days maximum. They also told me I was getting free delivery as soon as I paid for A. They charge me for the delivery nearly 500 pounds.

Stay Away from this company!!! I purchased a Emove Cruiser S on March 26, 2024. I received it on March 29, 2024. One immediate concern was missing set screw to tighten the ignition switch to the handlebars. The packaging was also terrible. I took the scooter for it's first ride on April 8th. The delay was getting myself a helmet. I noticed right away the steering wasn't right. I couldn't understand why. I took it to my garage and found a defective tire and rim. I called Voro Motors and they never answer the phone, never. I requested an RMA via email and wanted to send it back. They did call back twice and I spoke with them and they said they never received my email for an RMA. That said I requested it over the phone. They never provided one. They sent me a random email this past Friday saying they never heard from me and my case number was being closed. I never received a case number. They will send random emails requesting you to provide a review. I selected the 1 start and let it out not to buy from these folks. When I hit the send button it changed my 1 start to 5 stars. This company is a scam. They do not stand by what they sell. They provide no support and use devious and deceptive practices. Take my advice and run, as fast as you can from this company.

Shoddy and Unsafe Bought this as a commuter scooter for my job on City streets 10 miles away. I'm a tech for medical hardware and used to taking apart equipment so it seemed like I could handle any minor problems and maintenance. Less than a week into just riding it home (not round trip) at the lowest setting (15 mph) and the back fender broke in half whacking me in the leg and sending me into traffic. Ended up with minor injuries and having to pay for a replacement part despite the utterly useless warranty. Found out to replace the back fender means rewiring the entire front end without a pin schematic. With my level of aptitude I can solder it onto the old wires, so I bought the seat attachment to make the commute easier, less likely to flip me into traffic again. Can't get the last back bolt off with any of my equipment, contact support. They state I should take it to someone with "mechanical aptitude" to "save yourself" the hassle of returning the attachment. Incredibly sexist to insinuate that I don't possess the ability to understand how to remove a screw. Now I want to yeet this garbage straight through one of their corpo windows. Run, don't walk, away from Voro.

I have the Kaabo Wolf Warrior 11, King, and King GTR I have the Kaabo Wolf Warrior 11, King, and soon to arrive King GTR and have been riding them since around 2020. I have 1,000+ miles on them with my son. I have had minimal mechanical problems but when I did I have called and email and been helped out quickly via both methods. I ordered the King GTR about two weeks before it shipped yesterday and the website said something like 2-5 business days to ship (I think...) so the wait has been a little longer but when I inquired Voro said that it was being inspected at the warehouse. I am not upset, its no big deal. In fact I am jacked to get my new scooter!