Great scooter, horrible customer service Great scooter. Worst customer service I’ve ever experienced across the board. It’s going to be tough purchasing another scooter from them in the future knowing how bad the service was, even though I do love my scooter. No returned calls when they say they will. Never even called during the scheduled onboarding meeting even though they sent me at least 3 text and email reminders to be ready. Shipping is way longer than the website states. Even when you can and speak with them and they say it will be going out that day, it doesn’t.

Jenkin was great Jenkin was great. He helped me find a creative solution to using a pre-paid American express giftcard to apply it to my purchase. Additionally, he was super helpful when I made an error on my shipping address, and he was able to solve that issue for me quickly. Overall it was a great customer experience, and I would highly recommend their service!

I bought a scooter of them for my kids… I bought a scooter of them for my kids birthday. Over one month ago, they haven't even tried to ship it. Yeah, they don't care about their customers. Once they've got my money, they did not care. They told me it would take anything between 5 to 15 working days maximum. They also told me I was getting free delivery as soon as I paid for A. They charge me for the delivery nearly 500 pounds.

Amazing products Amazing products. Identity verification was irritating but was resolved in 1 day.

So I had a problem with the welding on… So I had a problem with the welding on the roadrunner pro. Took the scooter into the shop and ask for a full refund. voro motors took 20% out of my the amount I paid for the scooter. I don’t think that was fare because the scooter had bad welding. I think they should have gave me a full refund. And that the reason I gave them 3 stars because they gave me 80% of my money back. Would I come back to voro motors and buy another scooter maybe.