My worst fear of buying online was true Everything went very smoothly until the car arrived... The paintwork was super beat-up, so many dings and scratches that weren't disclosed or visible in the online photos. One side had been keyed and the interior was also really battered. I guess I should have been suspicious of why there were no interior photos on the listing. I refused to accept the car and now I'm still waiting for my $5000 down payment to be refunded.

The whole process from finding a… The whole process from finding a vehicle to getting an approval and discussing my options with my salesperson Tom (who was great!) took around 10 minutes!! Purchased on a wednesday night, signed papers on Thursday and had my truck delivered on Friday! The whole process was simple and easy. I would HIGHLY recommend gettacar!!

Buying experience was relatively good Buying experience was very good. Good communication and vehicle as described although it needed a thorough detailing. Post purchased customer service hasn’t been great. Repeated voicemails and emails go to unanswered. If you are lucky enough to get someone live on the phone when calling, they do seem relatively competent enough.

Definitely not the same as the others... You would think all car buying online experiences would be the same, WRONG! This was the fastest, easiest, simplest way to buy! The communication was TOP NOTCH, the delivery with all the check points TOP NOTCH, the people , just ALL of them GREAT! I can't say enough good things about this company, I didn't run into ONE PERSON that called me or vise versa with anything but the customer in mind. They are kind, informed and helpful in every way. I tried browsing on the other big name site for the same car and just got better down payment options, financing, everything with Gettacar! HIGHLY recommend and will absolutely be a returning customer!!

Maya is the truth! It was an absolutely wonderful experience working with my rep Maya. She was on top of everything and I had my car within 2 days. So seamless, and I got a car that's dope af and a better interest rate than I would have gotten anywhere else during my rebuild from a shotty credit past.