Ordered, never heard any more ? Bought a wheelset and after I received the thank you for your order email I never heard from them again despite emailing multiple times (now 20 days later). Currently doing a credit card chargeback. Disappointing.

AVOID AT ALL COSTS AVOID AT ALL COSTS These guy's are an absolute waste of time. If you have any problems with your wheels the will firstly ignore you and the block you from making any contact with them. I've returned a wheel to them for a warranty repair which took an age to sort out and now all my emails bounce back and I've been blocked on social media! Now left with one wheel and having to sort it through trading standards. If you read some of the other reviews left on hear you will see I'm not alone in this.

Avoid at all costs I don't often write reviews but I feel compelled to do so on this occasion. I would not be exaggerating to say this has been one of my worst experiences of a high ticket purchases. Basically £700 worth of wheels. Approx 1,000 miles on the wheelset and rear free hub started to come loose. I thought not a problem with a 3 year warranty and duly sent off for repair. No contact for several weeks and eventually receive a bill for the repair with the claim it was wear and tear so not covered under warranty. I paid as I was concerned my rear wheel wouldn't be seen again. Inference either the components are cheap rubbish from China or the assembly was poor as a 1,000 miles does not constitute any sort of distance to wear a hub out. Reading other reviews here there is obviously a common theme where this business likes the sales but not interested in looking after the customer. Sad thing is the husband and wife team don't realise that these poor reviews cost them much more than the warranty repair would have done.

Disgraceful company Ordered my wheels 17.10.23. Took money immediately. Said they would deliver 6.11.23. They failed to deliver and I cancelled my order. I must have sent over 10 email chasing my order. Another 10 to confirm my cancellation Follwed by another 30 emails asking for my refund. They have no contact telephone number. Two Directors who are the worst culprits I have ever come across. They said refunds take 28 days Nearly 60 days after threatening to take them to the Financial Ombudsman. Don't touch them with a bargepole. Absolutely the worst bike people ever.

Honest and genuine people to deal with Honest and genuine people to deal with, Lee was more than happy to discuss the specs and pros and cons of the wheels which have been fantastic to date. Great wheels at a great price and more than happy to recommend.