Awesome bike/Awesome Customer Service There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It's a awesome bike

Worst company ever Worst company ever. The only phone support is someone taking messages. Email support are just copy and paste. They also tell you that they charge a return fee and don't for return shipping. On a new defective bike!? I am serious. This company are fraudsters. Bike's shocks are fake and do nothing. Wire's stick out of the control box. One of which was a bare wire. Handlebar post is never tight. Rear brakes constantly squeel. Battery and cheap plastic connect is only 5 inches from the ground. BIG FIRE HAZARD. Reported to Amazon. Super confused. They need to be shutdown. They are fraudsters.

Incredible bike Incredible bike, fast, durable, definitely has greater than 100 mile range. It is heavy but if you live in a windy area, the 20 inch tires give it a lower profile and it feels more stable. The original saddle is good but I'm 126 lbs so I upgraded the saddle for a wider and a little softer feel. This bike is addictive, it performs nicely over many surfaces, it's probably too heavy for extreme single-track .

I would give ZERO stars if I could I would give ZERO stars if I could. This company is a SCAM! Received the C100 with brakes dangling. Contacted Eahora… mind-numbing responses that made no sense. I was so frustrated I just went and got them attached. It was well within the warranty period but they wouldn’t pay the receipt because it needed to be done at their center, 6 hours away!!! Who can drive 6 hours for a simple brake attachment? (Both tires blew within a few months, not covered - that’s not a big deal but still.) Next, my battery lock won’t work, and I’m stranded. I looked into it and found a big crack on the inside! The battery could’ve easily fallen out while I was riding! Again, within the warranty period, but, nope! Won’t cover it!!! I was so mad!! How is a crack on the inside of a battery casing MY fault?? When I finally got past my resentment and bought another one to install, I saw how cheap the part was and realized that’s how they make their money. These parts are meant to break, and you can’t get them anywhere else. Oh!! And this is what they told me… it’s your fault for taking the battery out! What?? They literally market the bike as being so convenient you can take the battery in and out! WHY I trusted them one more time, that’s on me. A simple bike rack - easy right? Well, the perfect photos don’t quite match with the 50 parts shoved in a box and thrown at my door 3 weeks late with NO instructions!!! How do you throw a ton of tiny parts at someone and don’t give them instructions?? There’s not even online instructions, just a video, no words - cause, why would you need words!!?? - it’s just music and a guy putting together all these tiny parts and literally blocking the assembly areas with his hand. Write to Eahora, demanding my money back. They act like they can’t read the words, “I want a refund”. After two weeks fighting with them, I went and opened an investigation in PayPal. The second I mentioned it, they suddenly offered to refund me. I HATE this company!!! Any decent cyclist wouldn’t be caught dead on one of these bikes. The bikes are cheap, the parts are cheap and Eahora could care less if you live or die, they won’t refund you. NEVER again!!! Getting a real bike from a reputable company next time!

As a buyer of seven(7) Azarias low step… As a buyer of seven(7) Azarias low step ebikes for me, my wife, my three sons and two daughter-in-laws, I have a few suggestions: 1. UNLOCK the display parameter options like tire size, (odometer does not exactly match gps on Samsung Health or Strava apps), PAS Sensitivity, PAS Strength, etc. 2. Color display 3. Reposition battery seat post connection from the bottom to under/behind the the seat for easier access/connection. 4. Up the charging amps to decrease charge time - hard to implement, but it would be nice :) Overall we LOVE our ebikes. Keep up the good work! I would like a saddlebag if I win :) FYI: I have run many watt hr./mile tests and here's my data (I am 5'10", 175lbs): PAS 1 range with moderate pedaling on flat surface - 80 to 90 miles (10 watts/mile) PAS 2 range with moderate pedaling on flat surface - 60 to 70 miles (13 watts/mile) PAS 3 range with moderate pedaling on flat surface - 50 to 60 miles (15 watts/mile) AWESOME!