Frame cracked at stem riding really… Frame cracked at stem riding really mild trails near my home is the ace actually trail capable. The company allready has sent me a frame. Nervous weather or not to upgrade to an ace i dont know that it is capable of trails above mild. What kind of trails are you guys riding on the Ace bike the trails im used to have unavoidable areas where you are coming off the ground weather you plan on it or not.

Eahora scammers While the bike itself is somewhat nice it lacks support from the manufacture. I would suggest to anyone buying anything from eahora that you should not trust them to support their own warranty. They continue to refuse assistsnce on their products. I purchased one from Ebike market place and received it damaged and the MCO improperly filled out. Its going on 4 months now to get the parts to repair the bike as well as a properly filled out MCO. The warranty will run out before i even get a chance to ride it. If you plan on riding it on the road dont waste your time.

These guys went abov!!!e and beyond for me… These guys went above and beyond for me I would definitely recommend them to everyone they are very attentive to there customers they always answer my emails within 24 hrs most of the time within 2. Hours and I can honestly say these guys will go out of there way to help ppl thank you again to everyone at ehora bikes

Awesome bike/Awesome Customer Service There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It's a awesome bike

Worst company ever Worst company ever. The only phone support is someone taking messages. Email support are just copy and paste. They also tell you that they charge a return fee and don't for return shipping. On a new defective bike!? I am serious. This company are fraudsters. Bike's shocks are fake and do nothing. Wire's stick out of the control box. One of which was a bare wire. Handlebar post is never tight. Rear brakes constantly squeel. Battery and cheap plastic connect is only 5 inches from the ground. BIG FIRE HAZARD. Reported to Amazon. Super confused. They need to be shutdown. They are fraudsters.