As a buyer of seven(7) Azarias low step… As a buyer of seven(7) Azarias low step ebikes for me, my wife, my three sons and two daughter-in-laws, I have a few suggestions: 1. UNLOCK the display parameter options like tire size, (odometer does not exactly match gps on Samsung Health or Strava apps), PAS Sensitivity, PAS Strength, etc. 2. Color display 3. Reposition battery seat post connection from the bottom to under/behind the the seat for easier access/connection. 4. Up the charging amps to decrease charge time - hard to implement, but it would be nice :) Overall we LOVE our ebikes. Keep up the good work! I would like a saddlebag if I win :) FYI: I have run many watt hr./mile tests and here's my data (I am 5'10", 175lbs): PAS 1 range with moderate pedaling on flat surface - 80 to 90 miles (10 watts/mile) PAS 2 range with moderate pedaling on flat surface - 60 to 70 miles (13 watts/mile) PAS 3 range with moderate pedaling on flat surface - 50 to 60 miles (15 watts/mile) AWESOME!

Eahorascooter.com -DO NOT BUY I bought a Mangosteen brand scooter from the Eahora scooter website. Within a very short space of time the bike dangerously lost power in the middle of the road and repeatedly did so. Over the space of two months there were roughly 80 emails - I had to dismantle the bike and replace parts they sent. They got me to splice cables as one part they sent was incorrect. They wanted me to drill holes in the frame and swap cables etc. Then they simply stopped communicating when things weren't working. I have now initiated court proceedings as I'm out of pocket to the sum of thousands of dollars. I have a useless bike taking up space in my house. Do yourself a favor and avoid buying these extremely poorly engineered bikes with exposed electrics. I will warn people about Mangosteen and Eahora on all review sites across Europe, US and Asia to make sure people don't have the same horrible experience I have had. For a company to simply stop communication highlights the pathetically poor quality of the company. I will provide regular updates on the court proceedings to let everyone know how Eahora and Mangosteen treat their customers. Watch this space!

No real problems with Juliet I've contacted Eahora three times about questions and issues with my Juliet and they have responded within 2 days on each. The explanations/service provided are adequate and I hope they continue to be. The bike is a beast and easily goes 100 miles on a charge.

Awesome bike/Awesome Customer Service There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It's a awesome bike

Scam/company steals money Did not recieve everything with bike, notified the company, they said they would send missing parts, and never sent them. And are now refusing to return the brand new bike, and told me only way they will accept return is in original box and they would deduct about 1000$ in order to return the 1300$ item. when I asked for a prepaid return label and said they could take the shipping amount out of my refund, but a since when is shipping over a thousand dollars? See picture of email. They don’t honor their product, my advice? buy somewhere else! Save yourself the hassle.