Sean Cashman
GBSam and Dan are superb Sam and Dan are superb. Bought a Cube electric bike 2 years ago and they have supported ever since. Bike came in the post, within 48 hours of ordering with just the bar and a wheel to assemble. No issues whatsoever, even after needing a frame warranty repair, involving the frame going back to Germany. Great service and really fast response times. would buy from here again.
Steve Brown
GBMixed reviews.... As a regular cyclist I have used Leisurewheels on numerous occasions. I have bought four new bikes from them over about a 10 year period, & had servicing work carried out too. In my dealings with them I have had mixed reviews of their service. On some occasions I have found them to be very good, whilst on others less so. For example, one one occasion my bike was making a clicking noise with every pedal stroke. A member of staff traced it to a worn pedal bearing & supplied & fitted two new pedals FOC, while I waited. Great service! However, after my front mech seized & had to be replaced, they fitted an inferior Alivio unit rather than a like-for-like Deore! Why?
Richie Preece
GBA+++ Great ...Leisure Wheels made it… A+++ Great ...Leisure Wheels made it Easy to Purchase my Ebike, Friendly, Extremely Helpful... Fantastic Customer Service.. would Certainly use again, Next Day Delivery Service Available, Mine had Upgrades so still only 3 Days..Well Done Dan,Leon,Sam ...One Happy Customer.
Mr Jason Perry
GB1st class after sales and support from LeisureWheels Bought at Haibike Hardnine 6 E-MTB in Jan 22 from Dan and Sam and after a few weeks noticed I couldn't get the battery removed the lock was jammed. The guys without hesitation provided correct tool and replacement lock and said if I couldn't sort they would have DPD collect the bike back to depot. 1st class customer service and the replacement lock I managed to fit worked perfectly. Highly recommend these guys for all your cycling needs, Brilliant all round
Simon
GBGreat Service - Thank you Just purchased a Cube Access from Leisure wheels. Ordered on Sunday morning and it arrived Tuesday lunchtime. Bike was well packaged and in perfect condition. Thank you for a great service, my wife is very pleased with her new mountain bike.