The best customer service you will get! After a nightmare with 2 other cycle shops, whilst trying to purchase a Cube Stereo 140 HPC 750 Pro, I called Leisure Wheels and spoke to Sam, who was honest and upfront with me from the start. I ordered the bike on the Saturday expecting it to arrive in a weeks time, but i was called on Monday morning and Sam said there was one bike in the warehouse and it would be shipped on the night after it had been inspected and true to their word, it arrived on the Tuesday. The customer service and communication from Sam and Tom at the shop is second to none and i would highly recommend Leisure Wheels for anybody considering buying a new bike, absolutely top quality service!

1st class after sales and support from LeisureWheels Bought at Haibike Hardnine 6 E-MTB in Jan 22 from Dan and Sam and after a few weeks noticed I couldn't get the battery removed the lock was jammed. The guys without hesitation provided correct tool and replacement lock and said if I couldn't sort they would have DPD collect the bike back to depot. 1st class customer service and the replacement lock I managed to fit worked perfectly. Highly recommend these guys for all your cycling needs, Brilliant all round

Great customer service. Purchased a BMC Teammachine slr from these guys. The bike was heavy discounted and sent next day delivery. There was an initial problem with the DPD delivery not associated with the shop, however the shop very kindly chased up the delivery for me. On arrival the bike was extremely well packed with absolutely no chance of it being damaged. The bike had been well prepared and was a case of just popping the bars, saddle and pedals on and after some personal tinkering was good to go. A great customer experience, I'd never used them before but would highly recommend them.

Excellent service 5* Excellent service 5* - Dan notified me of item (Cube Reaction Hybrid 500 eBike for my wife) returning to stock, and organised speedy shipment to NI. Bike is fantastic, really pleased with service, cant recommend highly enough for customer service. Well done to Dan and his team.

Happy Leisure Wheels customer After 18 months and 1600 miles am delighted with my Cube Acid 500 purchased from this Company. Two service prolems were quickly sorted and parts supplied under warranty, I have found Dan Bussom to be friendly, very helpful and easily contactable. Would throughly recommend this Company. Chris Redruth, Cornwall