Jody Fryer
GBIntentionally Incompetent This company has no intention of getting it right. Their "customer service" number has one or two people (at most) handling calls. The email doesn't work, and parts are not being shipped. I cannot believe anyone with a pulse would not see how badly this companuy is being run.
Ryan Harris
GBDon't buy from them! I ordered several parts spread out across multiple orders. Only received one of them. They took my money and never sent the rest. No email confirmation, no shipping info. Impossible to reach this company via phone, email, social media, etc. After waiting a month I had to charge back the purchases with my bank. They must be on the verge of going out of business. I can't believe they're getting away with operating like this.
Scott Webb
GBSTAY AWAY FROM THIS COMPANY AT ALL… STAY AWAY FROM THIS COMPANY AT ALL COST!!!!!! CUSTOMER SERVICE IS NOEXISTENT!!!!!!! SAT ON HOLD FOR 2 HOURS ON TWO DIFFERENT OCCASIONS JUST TO BE HUNG UP ON OR DISCONNECTED PRODUCT DIDN'T SHIP WHEN I WAS TOLD THEY ARE HORRIBLE!!!!!!!!
customer
GB4WP won't answer their phones I wish I would have read these posts before ordering from them. They sent me the wrong part, and now won't answer their customer support line. I've tried calling all day and just letting my phone sit for hours. There's no message indicating how long the wait is, an option for a call back, nothing.... I've honestly never seen a harder company to contact. I don't believe there really are people at the call center, rather its probably just a number with an endless song to make you think someone will eventually answer.
Dave
GBSpend your money elsewhere Ordered an ARB summit bumper for my truck. Tried contacting them about the amount of damage the bumper showed up with, but there is no answer to emails or phone calls. Hours on hold and no answer on the other end. The damage was concealed prior to shipment by 4wp. The outer packaging arrived in tact from the shipper and large metal gouges were discovered after removing the outer wrapping.