Spend your money elsewhere Ordered an ARB summit bumper for my truck. Tried contacting them about the amount of damage the bumper showed up with, but there is no answer to emails or phone calls. Hours on hold and no answer on the other end. The damage was concealed prior to shipment by 4wp. The outer packaging arrived in tact from the shipper and large metal gouges were discovered after removing the outer wrapping.

Lies, frustration, and lost cash is the primary product. Accepts orders despite not having access to the parts. It took them 2 weeks to let me know that the bumper I ordered was not in stock "Due to global supply challenges" ... it's a steel bumper made in USA ... what a load. $850 - no bumper, no refund, an invitation to wait an hour on hold (literally an hour) to see what alternatives that they might have in stock. When I called they told me they were low on most parts as a result of the Easter Jeep Safari in Moab (like that is a new unplanned event or something). Loads of crap and frustration are the only products they are delivering on.

Terrible customer service! Terrible customer service!! Can’t believe how bad this company is. Ordered 16 items that all said “In stock ships immediately”. They immediately charged my card and put everything on back order . It has been over 2 months and still have not received all my order and can’t get any customer service or get it canceled and my credit card charged back.

Horrible estimate for Death Wobble diagnosis! Had death wobble with my lifted Jeep Wrangler! Sent it there and agreed to pay $155 hourly rate to diagnose my suspension and problem. Was told that I had to replace nearly the entire front-end suspension on my Jeep with 28,000 miles...never even 4 wheeled with it. Lower & upper ball joints, drag link, tie rods, steering stabilizer, track bar...etc. Even put in estimate new tires, that I still have 15 - 20k mile left on, plus $450 for 5-year warranty on work & $300 for Lubes/cleaner/hdwr. 4 hours labor @ $155 just for ball joints & drag link...lol. Total estimate $4,900...although $2,200 of that was for new tires, balance & align. Decided to do it myself and researched it, saying I should 1st get my tires rotated & balanced. Went to another store and they said they would do a quick check on suspension when rotating tires. They found 2 loose bolts and tightened them, plus rotation, balance. Total bill $75 and problem fixed. Stay away from this company!

After 7 weeks of charging me for rims I… After 7 weeks of charging me for rims I just got a notification of my order canceled! I had spoken to someone 3 times on my shipment and they always had an excuse and today it was discontinued leaving me hanging without my refund oh wait … another 5 business days . Sad sad irate I have to start over with another company of course. I would never pre pay again!