Scams I have them for a warranty and had to contact the BBB because they are not trying to fix my engine. Which is cover under my warranty in fact I ended up paying 758.00 for nothing because the car is still inoperable and the money that I would put in another engine I decided to save and put towards another car.

Diamond warranty doesn’t pay for OEM… Diamond warranty doesn’t pay for OEM parts. When I purchased this warranty I was told that it covered factory brand parts, instead they find the cheapest parts on the internet that are inferior to OEM parts. The cost of the Chinese parts they will pay for only cover a tiny fraction of the quality parts the vehicle needs.

2008 BMW repair I purchased a 2008 BMW this past summer in Dallas and was offered a warranty via Diamond Direct. I’m glad that I listened. Months later, my transmission went out suddenly. In all, it took close to 6 weeks to get the car repaired, with a bill close to $6000. Having this warranty gave me a peace of mind. I appreciate the responsiveness, accuracy and professionalism. I read many of the reviews online and was deeply concerned. I’m glad my experience was indeed positive.

How can you say that you have a set… How can you say that you have a set amount for labor on work being done. Labor rates vary all over the country, and should be taken for what there service labor rates are, and not punish the customer with having to pay out of pocket. You need to adjust your criteria for country wide, not just where ever you are located.

Low coverage limits We bought a used car that came with a warranty from Diamond Warranty Corp. The vehicle required two major repairs during the warranty period. In both cases Diamond Warranty paid about 30% of the actual repair cost. Their maximum coverage limits are very low and you will experience significant out of pocket costs for repairs you expect to be covered under the warranty.