This company is the worst!! Buyer beware!!! This company is the worst, i purchased their high end package when i purchased car, after a yr...my motor went out, they actually would not replace it until the motor was broken down even though a certified mechanic that they told me they use and trust... showed them fuel in my spark plug sockets and low pressure in my engine... break down of my engine would cost me $1400 labor out of pocket which they dont cover. The worst ever!!!! Never again!!! Not only that i had my vehicle towed and they would not even cover the cost because the driver sent me the reciept in a text. I will continue to spread this message about this on every review board there is!! Beware!!!

Thankful for the warranty; not thankful for this company I have never had such poor customer service in my life and Diamond Warranty completely nickle and dimed my trusted mechanic. They were unprofessional to me as the consumer. Never returned my calls and anyone I spoke to seemed to have no idea what they were doing. On top of that, my mechanic had to chase them for over a week and a half until I finally just told them to please do the work because I HAD NO VEHICLE. I would not recommend this company to anyone in a consumer market OR the B2B market. Also on this survey they sent me to provide my review, my name is wrong and it's not even capitalized. It makes the company look bad.

STAY AWAY ! On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other discount retailer rather than OEM Equivalents. They take for EVER to pay, IF They ever pay currently I have been awaiting payment for almost 45 days. No one will return an email or phone call. I have reached out to every one i can find an email for and nothing in return. Moving forward i will refuse to even submit a claim with them. VERY DISSAPOINTED !!! SHAMEFULL IN FACT.

If I could give zero stars I would If I could give zero stars I would! I bought the most expensive package they had thinking I wouldn’t have to worry. My Jeep was towed to the garage and now they’re saying they don’t cover the shift cable because it’s not part of the transmission. They will say whatever they have to to get out of paying. They are a complete scam and I will never use them again or recommend them to anyone. Trust me. Beware of their scam! They want me to pay the 500 when I’ve already paid them over 2000 for a warranty that is a joke!

They will only pay based on inferior… They will only pay based on inferior products. They will not pay for OEM parts. Their labor pricing is not accurate based on what true mechanics calculate. Not only do you pay the $100 deductable, but usually a large portion of the bill. They like to find anyway to get out of having to cover your issues.