Still cannot get my plate, is there a manager to take responsibility? Horrible experience! I bought a car from them one and a half months ago and paid $95 for letting them do the registration. Until now I still haven't got the plate. I tried to call them more than 10 times and they could never identify or solve the problem! Every time they told me that they were going to call me back, and they never did that. The so-called "manager" promised to call me back, then disappeared and I could never get back to him again. Instead, some random people started to promise on "working on this issue", but never got anything done. Desperately I went to the DMV myself, and was told that the information of my car is not in the database, meaning that Sunrise Motors never actually did the registration! Mr or Mrs manager of Sunrise Motors, if you see this message, please start to take responsibility and look into it! I am the man from New Haven, Connecticut and I bought the BMW X3 in March 30th. You can easily find my information. Please work on this!

Great Experience!!! I purchased a Camry from Sunrise motor on rt46 south Hackensack NJ. The most wonderful staff . I made my appointment with Tara ext 110. All around great experience from beginning to end. If ever in the market for car i will definitely be coming back. Again great experience and great job to everyone especially with customer service! !!!

Purchased a car from the folks at… Purchased a car from the folks at Sunrise Motors. The front sales experience was nice. No pressure etc. Test drove the car with no issues. During purchase we asked the question, what if the car dies on the way home? The answer was we will help you all we can. Well, It died 1.5hrs into the drive home. Threw a code and went into limp mode. On Highway 80 this was not fun. Called the sales person and his first response was for me to get the car towed back to his shop on my dime and energy. If I owned this business I would have immediately contacted a towing company for this customer and got them a ride home. I looked under the hood and parts were disconnected under the beauty shield. Had to drive home 60 miles in limp mode. I then tried to get Sunrise Motors to help me but no luck. In the end it cost $200.00 at a dealer to reconnect parts and clear code. Sunrise Motors has not made any attempts to pay for this cost. Burned by the typical sales effort. Be prepared if something happens. You will be on your own.

they sent a partial check for my payoff … they sent a partial check for my payoff and BOUNCED THE CHECK! the NJ MVC pulled their dealer license. EVERY VICTIM, MAKE SURE YOU CONTACT THE BERGEN COUNTY PROSECUTOR'S OFFICE TO REPORT THEM FOR FRAUD. I did!

COMPLETE SCUM OF THE EARTH After having the vehicle for 6 months I realized what a mistake I made purchasing it from these scum bags. I recently had a fender bender with this vehicle and I brought it to a reputable body shop in the area. My insurance company called me and said, "I have some bad news for you." Whoever did the body work on this vehicle really did a botched job and it is going to cost me an additional $2100 to fix the damage. They didn't paint the frame and structure of the vehicle and now there is a hole in the body and rust inside the wheel well, which was covered and only discovered by the body shop. This accident was not reported on the CarFax, nor disclosed to me when purchasing the car. I texted my sales person, Christina informing her and got no response. Then I called her and it went to voicemail. Typical for snakes I guess; they don't have fingers to answer their phones. I then told her that I was coming to the establishment and I needed to speak to a manager. I told Pat about the damage and that I know it is the dealer's job to lie about vehicles; well this set this ogre off. He used his massive size and boisterous voice to try to intimidate me by screaming and cursing at me like I was garbage. NEVER have I ever been treated like this by an adult, nevermind by somewhere I was a customer. He said he never lied to me throughout the entire deal. Well Fatso, here's ONE OF the lies. The car was advertised at $13,988 and you said because of my credit situation there would be an acquisition fee. In YOUR words "We are not paying the acquisition fee, you are." You upped the price to $16,500 and said that the acquisition fee was included in this; then you Snakes charged me a $395 increase fee, forced me to purchase a $1,900 warranty and $799 GAP insurance. I called the bank, which by the way is Prestige Financial Services, and spoke to Diana Loveless, my loan officer. I asked her what the acquisition fee was and she said that it was the $395. Well, what happened to the $13,988? Why did you up my purchase by $2687.84? This is the difference in the cost of the vehicle, plus NJ Sales Tax. I guess someone that size needs a lot of food to support their tiny neanderthal brains and massive black hearts. Moral of the story, These people are snakes, scam artists, shysters, literally the scum of the earth. DO NOT purchase anything from them. DO NOT give them your money. I tried to have them make good and I went in with an open mind, but this LIAR got offended when I called him out. I now have to take legal action and pray for the best.