Jesse Leszewski
GBTerrible Don't buy a car from these people!!!! We have had our car for alittle over 2 months and now have to spend $3000 to have the transmission replaced because apparently our car has a know defect that causes the radiator fluid to spill over and mix into the transmission. Of course the car was bought as is so we signed away our rights to the lemon laws in New Jersey so we're just stuck with a car we can't use until we can get $3000 together. Don't sell cars that have known defects!!!
JACKI
GBAppalled Bear with me please, this is going to be a long one, but if you don't want to be cheated please read this. March 26th I financed my first car, and they saw an inexperienced young woman. Immediately I was taken advantage of by a shark named Pat (finance dept). The car I was purchasing was advertised online at $8988 after signing all the paperwork the last thing they made me sign was the bill of sale where the selling price was listed as $9600. I get home go through my paperwork and realize this mistake. Upon speaking to Pat I was told that the extra $612 dollars in the selling price was a fee the bank charged them for my loan since I had bad credit. I spoke with the bank and they said they don't charge extra fees so whatever is written in the contract is what it is. I then read the contract word for word.. again and still found nothing stating about this extra fee. Pat had told me he cant break it out individually like the other fees that were listed, because it was illegal. Well if it was illegal then I shouldn't be charged for it period. That's their fee not mine. I pay the 16% interest for my bad credit. Well the car they sold me had issues so they had me sign a we owe you kind of thing. They had the car for 2 weeks when i picked up the car from being serviced I spoke to Pat again. Where I recorded him with my voice recorder app. He told me the same thing as the first time. When I told him what the bank said he told me that they aren't going to tell me about the "hidden" fee As soon as I told Pat I was going to consult my lawyer he immediately became defensive. Screaming at me that he doesn't want any unhappy customers so come back Monday where I will be given my $4000 back. Did that got my refund, gave them their car back. I spoke to the bank and the dealership about what I myself had to do to get the loan removed from my credit report. I was told to do nothing the dealer ship would rewind the sale, and deal with the bank directly. Fast forward to today and the bank is telling me that I owe $490 for non payment. This is incredible, and if it doesn't get taken care of I'm going to end up suing Sunrise Motors Inc. because I refuse to pay for a car that I don't have. BEWARE when dealing with Sunrise.
laura marino
GBWORST DEALERSHIP EVER DO NOT BUY A CAR FROM SUNRISE MOTORS THEY R LIARS AND YOU WILL NEVER GET PLATES OR A REG FOR YOUR CAR AND IF YOU TRADE A CAR IN AND OWE MONEY ON IT IT WILL NOT GET PAID OFF THE OWNER SAM IS A LIAR AND HIS CONSULTANT/GENERAL MANGER JOE IS USE LESS AND HAS NO CLUE ITS BEEN OVER 3 MONTHS AND I STILL HAVE NO PLATES
Christopher0000
GBBest place to buy a car Bought a mercedes cclass Finance process went smooth, walked out with the car on the same day.. The young customer service lady known as Juleisi help me with all the information i requested, gave me directions to the facility and followed up with me even after i bought the car.. Not to mention that i got my plates on time as well.. Wonderful place
LWV
GBSUNRISE MOTORS IS TREMENDOUS!! I was so pleased with the service from Sunrise Motors in South Hackensack, NJ, Christina along with Ehab helped me so much with the purchase of my new car! They worked with me every step of the way to make sure, I was satisfied with the purchase of my new vehicle! The whole entire staff was courteous and professional, even the finance guy Pat, helped secure my loan and purchase! The General Manager does all of the leg work which is awesome, I really think that shows how interested Sunrise Motors is in pleasing there customers/clients. I will definitely be back at Sunrise Motors for my next purchase, but first I'll just enjoy my new SUV! Thanks Guys!