Upset..not ever... This was probably the worst experience ever . I wouldn't ever recommend this dealership to anyone especially if you're out of state. I purchased a vehicle a little over 2 months making my second payment and only drove it for a month. Why ? Bc these people don't know how to register a car . I've been without a car for going onto 3weeks and what they try to sale me on was a extentions letter for my exp. Temp Plates in NY that doesn't go well ..So instead of dealing with getting pulled over and court bull I put my car to the side.. not the salesman who is clueless or the owner returned my 30 phone calls and 15msgs..all I was asking from them is to remburst me for the days I paided for a cab this wasn't my fault at all...unbelievable. ..I still have no plates and all of sudden now their missing paperwork or paperwork not correct (that's should've been done the moment I left the dealership not 2 months later) ...I'm still struggling to get in contact with the right person but apparently no one gives a F...still no plates , no feedback, not even a email. Worst place to buy a car ...save your money and the headaches. .and fine a reliable place because this one isn't believe it.

This has been the best car buying experience ever! I felt like I was amongst friendly, caring and very honest people. They greeted me very polite and explain the whole paper work with patiences and at the same time professionalism. I would recommend everybody who wants to buy a car to come here to sunrise motors, because the car search stops here!

I am purchasing a baike 2 months ago … I am purchasing a baike 2 months ago but not receiving my resignation number I am visit of the day so branch manager ask me your chaches number miss again visit latter and not inform me

the story how my fiancee lost a part of his heart. I had met my fiancee 2 years ago. During the first few months of me meeting my Fiancee, we had the absolute time of our lives. he and I are both adrenaline junkies so a V10 M5 BMW was our fix. He purchased this beauty from Sunrise Motors. He had told me about the employees of this place before i unfortunately got to meet them. He told me how the owner SAM is a huge pothead and about his growing weed operation and how he brings customers for L-rides after their vehicle purchase. Sounds awesome and all, but its all just a cover up for the sh!tty heartless people that ran this joint. My Fiancee got into an accident that almost totaled the M5 a few months after first picking it up. He had over $18,000 of work done to the car over a 3 mnth period. About 3 months after receiving the car back from the AUTO- BODY, I was driving on Rt 208 wit the car when it completely stopped in the middle of the highway. Completely stopped i could not even get over into the shoulder i was stuck in the dead middle of a major highway. I was lucky enough to be a Dispatcher for Triple A and know tow drivers that could help me out at that moment. After my fiancee looked over the car he concluded it was the sensor that corresponds with SMG clutch that had issues. After concluding this, he called up Sunrise Motors to ask about the Warranty on the m5. PAT assured him that he was good to go as long as we brought it to a mechanic in Nutley NJ ( i cant remember the name of shop after i find the business card i will post it along with this review ) after towing the bmw to this shop the mechanic working assured us the car would be ready in 3-4 days. On the 4th day we showed up to get the car, this is when a worker there refused to release the car to us and he was only giving it back to Sunrise. Furiously we went to Sunrise and spoke with Pat for hours about this situation. He had told us since we were backed *** ONE *** Payment the bank was searching for the car and there was nothing he can do. this didnt make sense to me at first. PAT manipulated my fiancee and i to believe we were the ones who caused this and it was all our fault. At that point after days of fighting with Pat, Sam, and another European man ( either Polish, Macedonian, Albanian, etc..) working i cant remember his name, but was a total d ick and a snake) We gave up. we felt there was nothing we could do. 8 months later I see the news article about the finance companies repo-ing the vehicles off of the premises. It broke my heart. We had a chance to get the car back. I spoke with a South Hackensack detective who was the head of the case against Sunrise and he had told me that if we notified the police at the time of this incident of them taking the car, they could have helped us get it back. After listening to the whole story, the same detective also had told me that the Mechanic shop technically STOLE the car and gave it to Sunrise Motors. Like i said if he had heard about this when it happened we could have gotten help. After losing the car of our dreams over bulls hit that a fraud business caused us, my man was never the same he lost apart of him with that car. F uck Sunrise Motors. F UCK SAM. F UCK PAT.

they sent a partial check for my payoff … they sent a partial check for my payoff and BOUNCED THE CHECK! the NJ MVC pulled their dealer license. EVERY VICTIM, MAKE SURE YOU CONTACT THE BERGEN COUNTY PROSECUTOR'S OFFICE TO REPORT THEM FOR FRAUD. I did!