Mi Ne
GB2 months order has not arrived 2 months order has not arrived, an my card was charged, company is a scam used to be a legit company. Back 15 years ago, now don not even try to order here stay away this website only receiving payments not send it parts.
dale prichard
GBI read the Return Order form I read the Return Order form: I suggest everyone read before placing an order. Example line 11. A 20% restocking fee applies to all returns. 13. Credits are done of the 15th and 30th of each month. Items received and CHECKED IN will be credited on those days. Line 2. All parts and boxes must be in new, sale-ready condition. This includes superficial or aesthetic damage and any small parts included in the original sale. Any return that is not in sale-ready condition will be subject to additional fees or may be ineligible for return.
Jon
GBZero customer service, doesn't stand behind their own policy. Company does not stand behind their own policies (returns). "Customer Service" just ignores emails and phone calls. "Businesses" like this is why people flock to Amazon. Shi**y business practices will eventually catch up. Stay away from this place. Edit-Only took a month and a half to receive my refund. Work with your bank to get your refund processed, as there is little to no response from this company.
A C Gray
GBOrdered on Sunday order not processed till Wendsday Ordered on Sunday ,received confrmation but no tracking numbers, Call Wendsday AM says order will be in today No Show . contact thes via chat later in day get tracking numbers , shipping order not placed until that day. Liars
Phillip Jones
GBNO AFTER SALE SERVICE I ordered a full set of shocks plus a steering stabilizer. The box for the steering stablizer was open and contained the wrong part. I contacted them and they gave me a return number. I shipped it back according to their instructions. It arrived at their location on 11/2/23. I have not heard from them. I have sent emails, called multiple times with no answer and left messages. As of today, 11/16/23, I have not received any feedback from them. I suppose I lost the cost of the part PLUS the cost of return shipping. Not very professional and I WOULD NOT RECOMMEND them to anyone. Update - changing to 2 stars because I finally received a refund. However, I still have not received any communication from them. Customer service is poor. Order S6487. I tried calling, emails and chat.