George Harris I Was Impressed! I was positively impressed on my first ever visit to EchoPark Charlotte. It was different because I first had to set an appointment. Everything went as planned since they did have me listed as an expected visitor. I met George Harris, who turned out to be a knowledgeable and attentive salesman. Upon my next day visit, I arrived back and found my selected vehicle was all ready for me to drive it off the lot. The deal negotiating stage was smoother and more non-combative than I had prepped myself to expect. When finished, we wrapped up a win-win situation.

Echo Park sold me a vehicle that needs a new transmission Echo Park sold me a vehicle that needs $10,000 worth of repairs (a new transmission) and did not disclose this to me. Somehow, it passed their inspection process, although the Honda dealership I took it to identified the issue very quickly. I have notified them of the issue but they are not responding adequately. They have scheduled a diagnostic appointment for several weeks out and have reassured me several times that they will "take care of it one way or another" and that they will do the "best they can" but have not provided me with any real information on exactly what they're going to do about this, even though I have asked them directly. A review of the issues filed against Echo Park on the BBB's website does not leave me feeling hopeful. I'm open to changing this review if they actually take responsibility for this but right now, I WOULD NOT RECOMMEND anyone buy a vehicle from them because of their lack of responsiveness post purchase.

DONT BE STUPID DONT BE STUPID! Echo Park has very high finance rates! And after they DING your credit more times than you can imagine, and PLASTER YOUR FINANCIAL INFORMATION ALL OVER EVERY BANK ANYWHERE, YOU WILL BE VERY VERY SORRY YOU EVER DEALT WITH ECHO PARK!!! AND STAND BY TO GET YOUR LIFE AND PERONAL INFO HACKED, AS THEY COULD CARE LESS WHO GETS ACCESS TO YOUR PERSONAL DATA!

Don't stay away from this place....RUN Don't stay away from this place....RUN. Checking on vehicle availability means nothing as you will be told it is available just to get you into their store. They confirmed 2x during the day with me that the car I was interested in was still available. After driving a hour to the dealership, guess what... Shoddy operation, typical bait and switch. Too many other options to purchase a vehicle from a more reputable dealer. If trust matters, then find another place to purchase your next vehicle.

Be aware of the superfine print Be aware of the superfine print! We saw a deal listed as "Great" for the car we were interested in buying, and visited Echo Park to test drive/buy the car. It wasn't until we asked for the purchase order that we discovered an added fee for some "Paint Protection". NOT listed on the Autotrader ad - apparently is IS listed on Echo Park's website... if you scroll all the way to the bottom. They refused to remove the fee.